Area Operations Manager

Company Description

Ko wai mātou - About us: 

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

Job Description

He aha te tūranga - About the role: 

Ki te kahore he whakakitenga ka ngaro te iwi. Without foresight or vision the people will be lost.

The Area Operations Manager (AOM) is responsible for Emergency Ambulance Service (EAS) delivery covering Golden Bay, Nelson, Marlborough and Kaikoura and is a senior leadership role of the Tasman District Leadership Team (DLT). The key focus is strategic oversight of EAS, ownership of key stakeholder relationships, and management of people leaders in EAS. This role aligns and delivers to the National Ambulance Strategy.

The AOM role includes limited personal use of a marked, response capable vehicle

Qualifications

Ko wai koe - About you:

We are looking for an experienced manager, with proven ability to lead leaders and drive operational excellence, ensuring the team deliver the best possible outcome for patients. Your focus will be on operational detail and delivering on the strategy. Along with proven experience at a tactical management level, there is a requirement for strong people leadership skills, relationship management, developing partnerships both internal and external, understanding of finances and budgets, understanding and analysing data, supported by an understanding of clinical matters and in-depth knowledge of the challenges facing health and social care.

We are looking for a leader with innovative thinking and ability, with the skills and experience to turn ideas into effective and achievable operational and performance plans. Ideally you have experience managing volunteers and you are able to build and maintain relationships with the communities we serve, including iwi, hapū and whānau. In addition, a leader who supports Hato Hone St John's commitments under Te Tiriti o Waitangi and place emphasis on improving Māori health equity.

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Sunday 28th September 2025

For more information, please contact Nikki Canoville - Recruitment Experience Advisor on 03 353 7110 x 3345 or nikki.canoville@stjohn.org.nz for a confidential discussion.

Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to, physical assessment and health check. For clinical operations roles where you are required to drive, you will be required to meet St John medical standards.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.