Global Key Account Executive

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. 

Job Description

1. 1. Strategic Account Management
2. 2. Client Relationship Building
3. 3. Sales Growth & Revenue Optimization
4. 4. Collaboration & Advocacy

• Develop and execute customized account plans to meet client objectives and company revenue targets.
• Conduct regular business reviews to assess client needs, track performance, and identify growth opportunities.
• Monitor industry trends and competitor activity to proactively address client challenges.
• Serve as the primary point of contact for key accounts, building trust and rapport with decision-makers.
• Anticipate client needs and collaborate with internal teams (e.g., product, support, logistics) to deliver solutions.
• Resolve customer complain and maintain client satisfaction & retention.
• Identify upsell/cross-sell opportunities to expand account revenue (e.g., 10–15% YoY growth).
• Negotiate contracts, pricing, and service agreements to ensure profitability.
• Achieve quarterly/annual sales targets and KPIs 
• Partner with marketing to create client-specific campaigns or promotions.
• Advocate for client needs internally to enhance service improvements.
• Share client feedback with leadership to refine company strategies.

Qualifications

• Bachelor Degree or above in business, Marketing, or related field
• At least 3 years’ relevant experience in key account management, B2B sales, or strategic client services.
• Proven ability to manage sizable accounts 
• Exceptional communication, emotional intelligence, and problem-solving
• Occasionally travel required

Additional Information

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

• 5-day Work Week                                                
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Life Insurance
• Annual Leave
• Paid Maternity Leave and Paternity Leave
• On-the-Job Training                                  
• Education and Training Subsidies
• Free Shuttle Bus Service
• Employee Assistance Program (EAP)
• Career Advancement Opportunities
• Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking "Apply Now"

(Data received will be kept confidential and used for processing application only.)