Senior Manager Internal Controls

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

What You'Ll Do

• Reporting to the Director of Internal Controls, lead the design, implementation, and continuous improvement of internal controls across StubHub’s core business processes (e.g., revenue, procurement, financial reporting, and operations).
• Partner with Finance, Accounting, Legal, Compliance, and business leaders to ensure end-to-end process risk management and control effectiveness.
• Establish and maintain a comprehensive internal control framework aligned with SOX 404 and COSO, ensuring compliance with regulatory requirements and industry standards.
• Manage and direct a co-sourced team from a Big 4 consulting firm, ensuring alignment on deliverables, quality, and timelines.
• Oversee and coordinate control testing, documentation, and remediation activities, ensuring timely closure of process gaps.
• Serve as the subject matter expert and advisor to senior leadership on business process governance, risk, and compliance.
• Act as the primary liaison between external auditors and StubHub management, facilitating clear communication, resolving issues, and ensuring audit readiness

What You'Ve Done

• 8+ years of experience in internal controls, business process design, audit, or related disciplines.
• Strong expertise in control frameworks (SOX 404, COSO, internal audit standards, risk management practices).
• Proven ability to design and implement effective business process controls across revenue, procure-to-pay, order-to-cash, financial close, and other key cycles.
• Demonstrated experience leading internal control or SOX programs in large or fast-scaling organizations.
• Experience in the marketplace, technology, or e-commerce industry.
• Hands-on experience with SOX compliance and control testing methodologies.
• Familiarity with ERP systems (NetSuite preferred) and in-house developed applications.
• Excellent communication and interpersonal skills, with the ability to influence both technical and non-technical stakeholders.
• CPA, CIA, or equivalent certifications, a plus.

What We Offer

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range$150,000—$190,000 USDAbout Us  StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.    For California Residents: California Job Applicant Privacy Notice found here   We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.