Butler

Company Description

Better Begins Here

Crown Resorts is a great place to visit, and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.

The Role

Crown Towers Sydney is looking for a dedicated hospitality professional to join the team as a full-time Butler. Working in Sydney's most luxurious property, you'll deliver exceptional service experiences for our VIPs and Villa guests, as well as our on-site residents of One Barangaroo. We're looking for someone who is meticulously detail-oriented and is passionate about providing bespoke guest and resident experiences that are second-to-none. 

Your Role Will Involve:

• Supporting the smooth daily operations of the Villa department
• Delivering tailored and personalised services to guests and VIPs
• Welcoming and serving as the primary contact for VIP guests and residents
• Anticipating and fulfilling individual preferences and requests
• Ensuring Villas are impeccably maintained and presented
• Coordinating food and beverage services and promoting Crown Sydney’s facilities and events
• Maintaining confidentiality and discretion at all times
• Collaborating with internal teams including Front Office, Concierge, VIP Gaming, F&B, Maintenance, and Security
• Providing guidance and directions around the complex and local area

About You:

• Experience in a premium or luxury hospitality environment
• Proven ability to deliver bespoke customer experiences
• Strong interpersonal and stakeholder engagement skills
• Comfortable using technology and adapting to new systems
• Excellent time management, organisation, and communication skills
• Professional presentation and attention to detail
• Experience in food and beverage service is a plus
• Current RSA certificate (or willingness to obtain)
• Flexibility to work across a 24/7 roster

What We Offer You:

• Opportunity to work in Sydney's most luxurious property
• Excellent team and supportive leadership
• Tailored uniforms provided and laundered free for every shift
• Generous discounts across all Crown hotels and restaurants Australia wide
• Complimentary meals at our on-site staff restaurant (hot meals, salad + sandwich bar, fruit, pastries etc)
• Access to discounts with our various corporate partners across travel, insurance, heath & wellbeing, fashion, banking & finance, technology, parking

Advertising closes midnight, Tuesday 30 September. Interviews may take place prior to the closing date, so if this role is of interest, we encourage you to submit your application ASAP.

Additional Information

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.