Information Designer (DC Metro area)

Location: We are actively hiring in the DC Metro area.

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity:

LINK is actively seeking a multi-disciplinary Information Designer with a strong background in web design/development, graphic design, information architecture, and user experience (UX). In this role, you’ll collaborate with clients across a wide range of subject matter to create impactful visual experiences that communicate complex ideas clearly and effectively.

Your primary focus will be on designing and developing visually compelling websites and graphics that bring information to life through storytelling, interactivity, and clarity.

This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.

Qualifications:

• Bachelor’s degree in Web Development, Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field
• 7–10 years of experience in web development, graphic design, or a closely related role
• Strong expertise in information and web design, with a passion for creating visual stories to deliver impactful solutions
• Well-versed in a variety of design areas (e.g., UX design, web design, brand development, information design) to propose and develop the best solutions for each project
• Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals
• Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy and attention to detail
• Capable of meeting deadlines and adapting to changing requirements
• Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements
• A bias towards positivity, openness and supporting others

Responsibilities:

• Collaborate with our team to understand our client’s challenges and the respective solution, then co-create effective visual products to convey it all to the appropriate audience
• Be comfortable with complexity and collaborating with both internal and external teams to visually prototype in real time
• Push the needle to use design to solve real organizational, consumer, technical, warfighter or taxpayer problems
• Create websites, infographics, charts, diagrams, presentations, and other visual products to convey both quantitative data and abstract concepts for use in print and digital formats
• Develop and design intelligible information hierarchies and frameworks that support information navigability, understanding and retention
• Design branding schemes or adhere to existing guidelines to create a consistent look and feel unique to individual clients
• Work iteratively by proactively asking for feedback from internal partners and clients to incrementally improve solutions
• Bring curiosity, creativity and an open mind to every challenge
• Write scripts, compose storyboards, cut audio-tracks, and create motion graphics (preferred, not required)

Work Schedule:

• Full time, 40 hours per week
• Onsite presence may be required for client meetings, presentations, or working sessions. This could include local or national travel, depending on the locations of the employee and client.
• Salary 
• We're committed to offering competitive compensation. While the salary range for this position is [71,000-97,000], your final offer may be adjusted based on factors like experience and location.

Benefits:

• $100 monthly internet/cell phone stipend
• LINK-sponsored health insurance, including medical, dental, and vision coverage
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year 
• 15 days of Paid Time Off (PTO) per year 
• 5 day of Paid Holiday Time Off (Christmas Eve through the New Year) 
• Annual bonus plan participation
• Annual profit sharing participation
• $2000 Learning & Development reimbursement program prorated based on start date
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

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