Product Manager - Checkout 10 month FTC

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.
We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.
We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.
If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

📍London - Hybrid (2 days/week) | 💰Competitive Salary + Benefits
About the roleWe’re looking for a Product Manager to join our Checkout team on a 10-month fixed-term contract. This role is all about owning and evolving critical parts of our customer journey. You’ll solve meaningful user problems, deliver measurable outcomes, and help Moonpig continue its mission to become the Ultimate Gifting Companion.
Working with a cross-functional squad of Designers, Engineers, Analysts, Researchers, and Data Scientists, you’ll use experimentation, insights, and creativity to optimise our checkout experience for millions of customers. If you're passionate about customer-centric design, data-informed decisions, and driving business impact, we’d love to hear from you.

Key Responsibilities:

• Lead the discovery, design, and delivery of features that improve the checkout experience
• Leverage AI tools to enhance ideation, content creation, and insights
• Run A/B and multivariate tests to validate hypotheses and improve outcomes
• Partner with marketing and commercial teams to support launches and boost adoption
• Communicate priorities and progress clearly across the business
• Ensure customer needs are championed throughout the product development lifecycle

About You:

• Proven experience as a Product Manager in a digital or ecommerce environment
• Skilled at collaborating with cross-functional teams including Design, Engineering, Analytics, and Data Science
• Strong problem-solving mindset with a focus on customer needs
• Confident using data and experimentation to guide decisions
• Excellent communication skills — able to influence and align diverse stakeholders
• Familiar with A/B testing tools and methodologies

Bonus Points If You Have:

• Experience in ecommerce or high-volume digital products
• Familiarity with AI tools in product workflows

Our Tech Environment:

• Cloud-native architecture
• Microservices-based infrastructure
• Test-and-learn culture driven by experimentation
• Collaborative squads with a strong agile mindset

How We Get There:

• We prioritise real customer problems and frame work around outcomes, not outputs
• We empower squads to own decisions and ship iteratively
• We foster a culture of continuous learning, curiosity, and psychological safety
• We balance autonomy with alignment to Moonpig’s broader mission and goals

Interview Process:
Stage 1: Recruiter Screening Call – 30 minsStage 2: Hiring Manager Interview – 45 minsStage 3: Whiteboard Session – 60 minsStage 4: Culture Fit/Meet the Team – 45 minsOffer! 🎉
Please note: Our interview process may vary depending on the specific role, hiring team availability, or other business needs. We aim to keep candidates informed of any changes throughout the process.
What's in it for you?
We believe in empowering our team to do their best work. Enjoy:💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.📈 Career Growth: Learning allowances, coaching & development programs.
Want to know more?Explore our full benefits package: hereCheck out our podcast, tech blog and product blog to hear more about how we work and what we're building!
Our Ways of Working:We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.