RFP Specialist

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

As a member of Voya’s Retirement RFP Team, the RFP Specialist is responsible for the assessment, planning and on-time completion of assigned request for proposal (RFP) and Request for Information (RFI) projects, consultant questionnaires, and other information requests as assigned. The RFP Specialist completes these projects in accordance with client / prospect requirements and company standards to help the company win business.

Profile Description:

• Assess incoming requests for proposal documents to develop answer strategies, plan subject matter resource needs, schedule production requirements, and execute project requirements, while achieving satisfactory advancement rate.
• Manage multiple projects under tight deadlines of varying complexity in accordance with the scope and timelines of the proposal.
• Ability to work on proposals across all market segments (e.g., Small-Mid Corporate, Tax Exempt, Government, Large Corporate Markets, Defined Benefit (DB), and Non-Qualified (NQ)).
• Use proposal automation and company optimization tools to log, complete and track projects and documents.
• Use web-based proposal automation tools (e.g., RPAG, Envestnet, InHub, RFP360, etc.) to complete online proposals.
• Research answers using collaboration through proposal automation software.
• Identify and coordinate with subject matter experts (SMEs), such as Senior Management, Legal, IT, Product, Plan Administration, Implementation, Investments; send requests for answers, conduct research, and incorporate responses into proposals.
• Collaborate with Business Development, Sales, and other departments to ensure all related project components are completed.
• Write new answers, as needed, translating highly technical information in clear, concise language for capture into our centralized proposal automation content library.
• Communicate value propositions through strong and differentiating messages.
• Perform formatting, proofreading, and editing of proposals to ensure final deliverables are of exceptional quality and comply with company branding standards.
• Manage proposal print configuration setup, as required, and schedule electronic file transmission for delivery.
• Identify opportunities for process improvement and participate and be an advocate in the development and usage of best practice standards.
• Participate in regular reviews of proposal content and supporting materials and work with identified content owners to ensure the accuracy of information retained in the proposal content library.
• Senior writers will be called upon for mentoring RFP Specialists.
• Other duties as assigned.

Knowledge And Experience

• Bachelor’s degree or equivalent
• Minimum 3 years’ RFP Writing experience
• Effective planning and problem-solving skills
• Strong research, decision-making, and organizational skills
• Strong writing and verbal communication skills
• Strict attention to detail
• Self-starter, able to prioritize and manage work priorities
• Ability to work with a wide range of Subject Matter Experts (SMEs), including functional and technical experts
• Experience with Responsive (formerly RFPIO) proposal automation a plus
• Advanced understanding of Retirement Services
• Previous experience managing multiple complex projects under tight deadlines with many stakeholders preferred
• Intermediate knowledge with Office 365 tools a plus (i.e., Outlook, Word, Excel, PowerPoint, SharePoint, Teams, and Planner)

#Li-Lh1

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$70,000 - $95,000

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes