HR Benefits Operations Representative 2
Dexcom.com
Office
Manila, Philippines
Full Time
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet The Team:
We’re the team behind the scenes ensuring that Workday and its connected systems run like clockwork. From data accuracy to compliance, we’re the go-to experts for global benefits administration. We take pride in our attention to detail, our commitment to data integrity, and our ability to support employees around the world. If you’re looking to grow your HRIS expertise in a collaborative, fast-paced environment where your work truly matters—this is the place for you.
Where You Come In:
- You maintain employee data in Workday and all downstream systems related to global benefits administration.
- You develop subject matter expertise in data entry, review, and audit procedures to uphold data governance and integrity standards.
- You perform Tier 1 benefits processes that support multiple countries across the globe.
- You monitor system queues for change requests—such as new hires, terminations, and benefits updates—ensuring accuracy, validity, and proper documentation.
- You serve as the gatekeeper for employee changes, ensuring consistency and compliance with HR policies and procedures.
- You develop and maintain standard documentation, including SOPs and internal knowledge base articles related to HRIS and HR processes.
- You respond to employee inquiries via phone, ticket, or email, delivering timely and courteous resolutions in line with SLAs and quality standards.
- You escalate complex inquiries to the HR Center of Excellence or HR Business Partners when needed, ensuring thorough initial research and prompt resolution.
What Makes You Successful:
- You are a fresh graduate or have up to 1–2 years of experience in HR administration.
- You bring a strong sense of accountability and consistently deliver accurate, high-quality work.
- You have a natural curiosity and a mindset for continuous improvement, problem-solving, and learning.
- You demonstrate integrity and uphold compliance standards in every task you take on.
- You are comfortable working in a hybrid setup and are amenable to a Tuesday–Saturday shift from 3:00 AM to 12:00 PM.
- Your communication skills and attention to detail help you thrive in a global, fast-paced environment.
What You’Ll Get:
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required
- 0-5%
Experience And Education Requirements
- Typically requires a minimum of 2-4 years of related experience and a High School diploma/certificate or equivalent.
#Li-Hybrid
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
HR Benefits Operations Representative 2
Office
Manila, Philippines
Full Time
September 16, 2025