Supplier Performance Management

Location: Singapore, Singapore

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

Responsibilities:

Continuous Improvement

• To manage the continuous improvement, put in place the Thales best practices, including lean manufacturing, with his/her suppliers
• Responsible for the deployment of corrective and preventive action plans which address process, product, or component alerts from industrial operations, customer line fit manufactures, or the field support organization.
• Act as a conduit to improve the overall interface between Thales and the Supplier, using lessons learned for the continuous improvement of both parties.
• Deploy techniques including Six Sigma, DMAIC or Process Failure Mode Effects Analysis (PFMEA) to identify and evaluate the potential failures of process, prioritize actions to alleviate risk in both Thales and Supplier activities.
• Participate to transverse optimization actions such as Air Supply deployment (internet portal for exchanging data for Purchase Orders and forecasts), specific programs (ramp-up, ramp-down), new KPIs implementations, logistics, etc.

Crisis Mode

• In case of local supply chain crisis, leads the Task Force with his/her network
• In case of Tiger Team at the Group level, can be part of the team

Performance Reviews with Suppliers and reporting

• Organize and conduct the suppliers performance reviews with the Category Buyer
• Monitor and report on a regularly basis the global performance action plan addressing two main topics: quality and punctuality
• Issue and Validate Supplier KPI

Relationships with the global SPM organization

• Support Group initiatives to improve supplier performances for the Group
• Throughout his network, he contributes to the identification of weak signals in coordination with Industry, Engineering, Services, Quality and Procurement departments
• Contribute to the knowledge of the complete Supply Chain starting from the tier one supplier and identify the weaknesses
• May participate to the Thales IPCA Audit (Industrial Process Control Assessment) and support auditors for the closure of the findings

Requirements:

• Good industrial background and track record in 2 main domains (5 years minimum) linked to the industry: logistic, manufacturing , industrialization, quality
• Good communication skill written and verbal with all levels of stakeholders.
• Industrial logistic: S&OP process (Sales and Operations Planning), Production Plan, MRP II (Manufacturing Resources Planning), supply chain management
• Product understanding and features
• Technological : manufacturing processes LCD/Color filters/Optics/Touch Screen
• Simple project management notions
• Problems solving: 8D, PDCA (Plan Do Check Act), Ishikawa, 5 Whys…
• FMEA: processes, products, industrial logistic
• Lean Manufacturing basics notions
• Notions in ISO EN 9001 and AQAP standards and principles
• Notion of companies organizations and systemic analysis
• Management of projects: organization, coordination, planning, reporting and risk management
• Good technical understanding of the products and their characteristics
• Interactions with a large diversity of actors with different cultures
• Ability to lead or work closely with / within cross-functional teams.
• Pro-activity, team spirit, perseverance, results oriented, senses of urgencies
• Travel is required at least one trip per month

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.