Banquet Captain - The Langham Pasadena

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.
 

• JOB TITLE:  Banquet Captain       
• REPORTS TO:  Banquet Director & Manager
• SUPERVISES:  Banquet Servers

Primary Objective Of Position:

To serve food in a friendly, professional and efficient manner to our banquet clients, thereby enhancing their experience. 

Responsibilities And Job Duties:

• To supervise, counsel and assist our banquet wait staff on all breakfasts, lunches and dinner functions. 
• To work closely with our kitchen staff and assist them in adhering to the highest standards of food quality and presentation.                                 
• Observes guests to fulfill any additional request and to perceive when meal has been completed.
• Maintain the highest standard of sanitation and cleanliness.
• To be in charge of setup, service and breakdown of all silver, china, glassware, food, beverage and return such to the appropriate area. 
• To follow through with any additional requests/duties assigned by immediate supervisor, including the signing of all Banquet receipts and inputting into the point of sale system.

Physical Demands:

• Must be able to lift and carry minimum of 30 pounds.
• Standing for 90 % of work shift is required.
• Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking.

Special Skills Required:

• Must have basic knowledge of food and beverages preparation.
• Ability to work cohesively with co-workers as part of a team.
• Ability to read, speak and understand the English language in order to communicate with guests and other staff members.
• Ability to work stand and work in confined spaces for long periods of time. 
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

Education Required:

• Two years server experience. Must have prior experience in supervising wait staff and training.

Experience Required:

• One year experience as a server in a luxury environment preferred.

Licenses Or Certificates:

• Food Handler’s Certificate required.
• Must be minimum age to serve alcohol.
• CPR Certification and/or First Aid Training preferred. 

Salary Range:

$18.50, Hourly + Service Charge

Note:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an “at will” colleague. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.