Enterprise Application Support Specialist
Koniag Government Services.com
90k - 92k USD/year
Office
Huntsville, AL, US
Full Time
Koniag Information Technology Services (KITS), a Koniag Government Services company, is seeking an Enterprise Application Support Specialist to support our Army customer in Huntsville, Alabama. This position requires on-site presence in Huntsville, Alabama.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The Enterprise Application Support Specialist will be responsible for supporting the full lifecycle of enterprise applications from initial research through modernization efforts. This on-site role will focus on providing comprehensive enterprise application support throughout the entire software lifecycle for Army Materiel Command (AMC) solutions. The ideal candidate will have experience with both Government Off-The-Shelf (GOTS) and Commercial Off-The-Shelf (COTS) software, with strong skills in configuration, integration, and maintenance.
Principal responsibilities will include but are not limited to:
• Provide comprehensive enterprise application support services for GOTS and COTS AMC solutions
• Support the entire software lifecycle from initial research and development to sustained operation and modernization
• Configure, integrate, debug, enhance, and maintain software applications
• Perform source-code level modifications when necessary, adhering to industry standards
• Participate in requirements gathering activities and agile development processes
• Create and manage EPICs, Sprints, and Stories for AMC programs
• Develop solutions to maintain project schedules and meet program requirements
• Prepare Engineering Change Proposals for system enhancements
• Conduct user, UI, and UX testing for application validation
• Perform code development, modification, and customization on legacy and future applications
• Configure web applications and associated databases to meet organizational needs
• Ensure software interoperability, security, portability, serviceability, and maintainability
• Recommend cost-effective solutions based on data requirements and mission needs
• Evaluate available products to meet operator and mission requirements
• Develop documentation including user manuals, training materials, TTPs, and SOPs
• Prepare and deliver comprehensive Software Design Documents
• Support integration with other Army systems, including those managed by NETCOM and hosting providers
• Maintain and administer critical tools including:
• AMC Enterprise Service Desk
• Knowledge Management tools
• Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM)
• ACAS and NESSUS Scanners
• Ensure compliance with applicable Government regulations and security requirements
• Create and maintain Risk Management Framework (RMF) documentation
• Provide implementation services for new rollouts, including remote support for OCONUS locations
• Support application migration services for Cloud Operations and technology modernization
• Conduct impact assessments and architectural planning for system transitions
• Support database/language migration, OS migration, and data center consolidation efforts
• Perform code restructuring and performance optimization
• Provide pre- and post-migration support services
• Manage source code configuration, environment management, and production code deployment
• Support security accreditation efforts for enterprise applications
• Deliver training to customers in various formats
• Research, gather feedback, and update Government-approved Service Level Agreements (SLAs)
Education and Experience:
Required:
• Bachelor's degree in Computer Science, Information Technology, or related field
• 3+ years of experience in enterprise application support, software development, or related role
• Experience with GOTS and/or COTS software configuration and maintenance
• Background in software integration and deployment
• Knowledge of web application and database technologies
Required Skills and Competencies:
• Strong understanding of software development lifecycle
• Experience with enterprise application configuration and maintenance
• Knowledge of software integration techniques and best practices
• Familiarity with agile development methodologies
• Experience with requirements gathering and documentation
• Understanding of user interface and user experience principles
• Knowledge of software testing methodologies
• Experience with code development or modification
• Understanding of web application technologies
• Basic database configuration and management skills
• Knowledge of security compliance requirements (DISA STIGs, DoD guidelines)
• Experience with documentation creation and maintenance
• Understanding of software architecture principles
• Familiarity with integration processes between disparate systems
• Experience supporting enterprise software tools and applications
• Knowledge of change management processes
• Understanding of cloud migration concepts
• Strong problem-solving and analytical skills
• Excellent communication abilities, both written and verbal
• Ability to work collaboratively with cross-functional teams
• Ability to obtain and maintain required security clearances
• Willingness to work on-site in Huntsville, Alabama
Desired Skills and Competencies:
• Master's degree in a relevant technical field
• Certifications in relevant technologies or methodologies (ITIL, Agile, etc.)
• Experience working with Army or DoD enterprise applications
• Knowledge of AMC systems and operational requirements
• Experience with Risk Management Framework (RMF)
• Familiarity with CMMI, Lean Six Sigma, or ISO standards
• Background in cloud technologies and migration strategies
• Experience with Section 508 compliance requirements
• Knowledge of secure coding standards and practices
• Experience with Microsoft Endpoint Configuration Manager
• Familiarity with vulnerability scanning tools (ACAS, NESSUS)
• Background in performance optimization techniques
• Experience supporting global deployments including OCONUS locations
• Knowledge of service level agreement development and management
• Understanding of enterprise service desk operations
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The Enterprise Application Support Specialist will be responsible for supporting the full lifecycle of enterprise applications from initial research through modernization efforts. This on-site role will focus on providing comprehensive enterprise application support throughout the entire software lifecycle for Army Materiel Command (AMC) solutions. The ideal candidate will have experience with both Government Off-The-Shelf (GOTS) and Commercial Off-The-Shelf (COTS) software, with strong skills in configuration, integration, and maintenance.
Principal responsibilities will include but are not limited to:
• Provide comprehensive enterprise application support services for GOTS and COTS AMC solutions
• Support the entire software lifecycle from initial research and development to sustained operation and modernization
• Configure, integrate, debug, enhance, and maintain software applications
• Perform source-code level modifications when necessary, adhering to industry standards
• Participate in requirements gathering activities and agile development processes
• Create and manage EPICs, Sprints, and Stories for AMC programs
• Develop solutions to maintain project schedules and meet program requirements
• Prepare Engineering Change Proposals for system enhancements
• Conduct user, UI, and UX testing for application validation
• Perform code development, modification, and customization on legacy and future applications
• Configure web applications and associated databases to meet organizational needs
• Ensure software interoperability, security, portability, serviceability, and maintainability
• Recommend cost-effective solutions based on data requirements and mission needs
• Evaluate available products to meet operator and mission requirements
• Develop documentation including user manuals, training materials, TTPs, and SOPs
• Prepare and deliver comprehensive Software Design Documents
• Support integration with other Army systems, including those managed by NETCOM and hosting providers
• Maintain and administer critical tools including:
• AMC Enterprise Service Desk
• Knowledge Management tools
• Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM)
• ACAS and NESSUS Scanners
• Ensure compliance with applicable Government regulations and security requirements
• Create and maintain Risk Management Framework (RMF) documentation
• Provide implementation services for new rollouts, including remote support for OCONUS locations
• Support application migration services for Cloud Operations and technology modernization
• Conduct impact assessments and architectural planning for system transitions
• Support database/language migration, OS migration, and data center consolidation efforts
• Perform code restructuring and performance optimization
• Provide pre- and post-migration support services
• Manage source code configuration, environment management, and production code deployment
• Support security accreditation efforts for enterprise applications
• Deliver training to customers in various formats
• Research, gather feedback, and update Government-approved Service Level Agreements (SLAs)
Education and Experience:
Required:
• Bachelor's degree in Computer Science, Information Technology, or related field
• 3+ years of experience in enterprise application support, software development, or related role
• Experience with GOTS and/or COTS software configuration and maintenance
• Background in software integration and deployment
• Knowledge of web application and database technologies
Required Skills and Competencies:
• Strong understanding of software development lifecycle
• Experience with enterprise application configuration and maintenance
• Knowledge of software integration techniques and best practices
• Familiarity with agile development methodologies
• Experience with requirements gathering and documentation
• Understanding of user interface and user experience principles
• Knowledge of software testing methodologies
• Experience with code development or modification
• Understanding of web application technologies
• Basic database configuration and management skills
• Knowledge of security compliance requirements (DISA STIGs, DoD guidelines)
• Experience with documentation creation and maintenance
• Understanding of software architecture principles
• Familiarity with integration processes between disparate systems
• Experience supporting enterprise software tools and applications
• Knowledge of change management processes
• Understanding of cloud migration concepts
• Strong problem-solving and analytical skills
• Excellent communication abilities, both written and verbal
• Ability to work collaboratively with cross-functional teams
• Ability to obtain and maintain required security clearances
• Willingness to work on-site in Huntsville, Alabama
Desired Skills and Competencies:
• Master's degree in a relevant technical field
• Certifications in relevant technologies or methodologies (ITIL, Agile, etc.)
• Experience working with Army or DoD enterprise applications
• Knowledge of AMC systems and operational requirements
• Experience with Risk Management Framework (RMF)
• Familiarity with CMMI, Lean Six Sigma, or ISO standards
• Background in cloud technologies and migration strategies
• Experience with Section 508 compliance requirements
• Knowledge of secure coding standards and practices
• Experience with Microsoft Endpoint Configuration Manager
• Familiarity with vulnerability scanning tools (ACAS, NESSUS)
• Background in performance optimization techniques
• Experience supporting global deployments including OCONUS locations
• Knowledge of service level agreement development and management
• Understanding of enterprise service desk operations
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Enterprise Application Support Specialist
Office
Huntsville, AL, US
Full Time
90k - 92k USD/year
September 15, 2025