Field Operations Manager UK

Job Summary:

We are seeking a Field Operations Manager. The right person will enjoy a fast-paced environment, is a proactive problem-solver, passionate with building and maintaining a team environment, and strives to be an integral part of the overall success of the Company. Ensure XPEL film window tinting and paint protection film meet the standards. Must lead by example and participate in installation duties as needed. Work to learn the newest product innovations , focused on educating and train the in field operations team on the regularly changing requirements.

Job Description:

• Core Duties
• Planning dealer requests and planning work schedules for the Installers
• Monthly audits done by field operations management or regional managers
• Daily billing duties

Billing reporting including research and audit all logged information is in compliance for monthly billing

• Inventory ordering/ inventory monitoring
• Liaison between admin and installer- payroll/EOD/Warranties/ Pricing
• Quality control
• End of day reporting
• Inputting new hires into our software systems
• Assisting in logging warranties and other entries as needed
• New Account set up/Hotspot Administration
• Other duties as assigned.

Job Requirements

Experience in a people leading role preferred

• Excellent communication, interpersonal, analytical and problem-solving skills
• Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Enjoys multitasking and works with a sense of urgency

Able to work under time pressure

• Must have a current and valid driver’s license with a clean driving record
• Occasional travel required when necessary.

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.