Clinic Staff Assistant I - Moncrief

UT Southwestern Medical Center.com

Office

Fort Worth

Full Time

Clinic Staff Assistant I - Moncrief - (883757)

Description

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

EducationHigh School Diploma or equivalent

Preferred

EducationBachelor's Degree related field and/or related experience preferred but not required.

Experience Related experience preferred

JOB DUTIES

Learns and demonstrates proficiency in a minimum of one (1) of the following clinical front office operations:
Learns and maintains up-to-date knowledge of the EPIC electronic medical record (EMR) system, front office clinical workflows and policies and procedures.
Delivers superior customer service, representing UT Southwestern in a positive and professional manner to patients, colleagues and the community.
Builds rapport and communication with internal and external team members to ensure best outcomes for the patient in a comprehensive clinical care model.
Maintains patient confidentiality in accordance with HIPAA and UT Southwestern policy.
Maintains neatness of customer waiting area; keeps area stocked with pamphlets and other materials as appropriate.
Ensures adequate inventory of items necessary for day-to-day functions of clinic, such as office supplies and patient forms.

Patient Registration and Scheduling
Patient Access Call Center
Patient Arrival & Admitting
Patient Financial Services/Collections
Patient After Visit Scheduling
Medical Insurance Verification
Internal & External Referrals Management
Procedure Precertification & Authorization

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

: Texas-Fort Worth-400 W. Magnolia Avenue

Other Locations

: Texas-Dallas-5323 Harry Hines Blvd

Work Locations

: 400 W. Magnolia Avenue 400 W. Magnolia Avenue Fort Worth 76104

Job

: Clinical

Organization

: 867531 - UH-Clinic SCC MCI FW Infusion

Schedule

: Full-time

Shift

: Day Job

Employee Status

: Regular

Job Type

: Standard

Job Posting

: Sep 15, 2025, 6:31:14 PM