AI Localization & Translation Specialist
Trip.com Group.com
Office
Nieuw Amsterdam, Amsterdam
Full Time
General Information
Name AI Localization & Translation Specialist Location Nieuw Amsterdam, Amsterdam Business unit FU-IBU Working time Full-Time Type Language TranslationDescription & Requirements
About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to
Raise the quality of English to Italian machine translations (LLM) by:
- Carrying out linguistic and contextual accuracy checks on the machine translations
- Marking out all errors in the machine translations, and correctly categorizing each error by severity level and error type
- Analyzing the root cause of each error
- Fixing the errors
- Collaborating with the tech team to find solutions for errors that cannot be fixed by the LLM trainer alone
- Identifying opportunities to improve quality/efficiency through new tools or process optimizations
- Native Italian speaker with excellent English skills
- Minimum two years relevant post-graduation work experience in translation
- Strong analytical skills
- Degree in translation or linguistics
- Experience with English to Italian MTPE work
- Understanding of basic AI concepts
- Experience working within the travel industry
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
AI Localization & Translation Specialist
Office
Nieuw Amsterdam, Amsterdam
Full Time
September 16, 2025