Director of IT Infrastructure

Description

At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.

We're currently seeking a Director of IT Infrastructure to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.

Why Join Us?

• Be part of a trusted, established company
• Enjoy a supportive, team-oriented work culture
• Take pride in helping businesses stay fueled and focused

Bring your drive, reliability, and commitment to excellence—and let’s brew success together!

What you’ll be doing – The Role

In this brand-new role you will be responsible for overseeing the design, implementation, and ongoing management of the company’s technology infrastructure. This role provides strategic and operational leadership across networks, servers, storage, cloud platforms, data centers, and enterprise systems to ensure high availability, security, and scalability. The Director of IT Infrastructure partners closely with business leaders and IT peers to align infrastructure strategy with company goals, optimize performance, and enable growth

Essential Duties/Responsibilities

Strategic Leadership

• Develop and execute the infrastructure strategy in alignment with the organization’s overall IT roadmap and business objectives.
• Evaluate emerging technologies to recommend investments that enhance efficiency, security, and scalability.
• Establish infrastructure standards, policies, and procedures to ensure operational excellence.

Infrastructure Operations

• Oversee the management of data centers, networks, servers, cloud services, storage, and disaster recovery systems.
• Ensure systems are secure, resilient, and compliant with regulatory requirements.
• Implement monitoring, performance tuning, and capacity planning to ensure high availability and reliability.

Team Management

• Lead, mentor, and develop a team of infrastructure professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Manage vendor relationships, contracts, and service-level agreements to ensure value and performance.

Security And Compliance

• Design and enforce cybersecurity best practices.
• Ensure infrastructure meets compliance standards (e.g., SOC, HIPAA, PCI, GDPR as applicable).
• Implement effective backup, disaster recovery, and business continuity strategies.

Collaboration And Communication

• Work closely with IT Operations to assist in delivering reliable technology solutions.
• Translate complex technical concepts into business language for senior leadership.
• Support enterprise projects with infrastructure expertise and integration planning.

What’s in it for me? – The Benefits

• Generous Quarterly Bonus Plan 
• Long-Term Incentive Plan
• 401(k) and company matching
• Medical, Dental and Vision Insurance
• Employee Assistance Program
• Flexible Spending Account 
• Life insurance
• Paid vacation and sick time
• 9 paid holidays

Requirements

What you'll bring - The Person:

• Bachelor’s degree in Computer Science, Information Systems, or related experience
• 8+ years of progressive IT infrastructure experience, with at least 4 years in a leadership role.
• Proven success managing enterprise-level infrastructure environments (specifically in the cloud).
• Strong knowledge of networking, virtualization, storage, server administration, and cloud platforms (Azure).