Change Manager

About us
    
Billigence Pty Ltd is a specialist in the delivery of market-leading Business Intelligence and CRM solutions. Headquartered in Sydney, Australia and with offices in Prague, London, Frankfurt and Singapore our passion is data and our focus is the delivery of end-to-end solutions via a talented team of skilled professionals.
  
We are partners with leading edge software platforms including Tableau, Alteryx, Collibra, Snowflake, DBT, Matillion, H2O.ai and Salesforce.
  
What we are looking for:
  

A change manager to join our team & work alongside one of our leading clients.

Must have: Singapore PR or citizenship

Key Responsibilities:

• Develop and implement tailored change management plans that address organisational culture and stakeholder needs specific to Singapore and the wider Asia-Pacific region.
• Conduct stakeholder impact analyses and readiness assessments with consideration of multi-cultural and matrix organisational dynamics.
• Design and execute communication strategies that engage key stakeholders including senior management, finance teams, IT, and end-users within Singapore and regional offices.
• Lead the development and delivery of training programmes (classroom, virtual, and eLearning) suited to a diverse learner demographic typical of Singapore’s multi-ethnic workforce.
• Collaborate closely with business units, IT, external consultants, and the Supplier’s Change and Training Lead to ensure alignment and avoid duplication.
• Facilitate workshops, feedback sessions, and training to promote engagement and reinforce new processes.
• Monitor change adoption, training completion rates, and effectiveness, providing regular updates to programme leadership.
• Manage change resistance with culturally sensitive approaches and support leadership to embed new behaviours.
• Maintain training documentations consistent with organisational policies.
• Ensure all change and training activities comply with organisational governance standards.

Experience Required:

• Minimum 8 years’ experience in Change Management and/or Learning & Development, ideally with exposure to regional/global transformation programmes.
• Proven experience in managing change for Enterprise Performance Management or complex finance system implementations.

Technical & Functional Skills:

• Strong grasp of change management frameworks such as Prosci or ADKAR.
• Expertise in adult learning principles and instructional design.
• Familiarity with EPM systems like CCH Tagetik, OneStream, Oracle EPM Cloud or SAP BPC.
• Familiarity with LMS platforms and eLearning tools.
• Solid understanding of project and programme management methodologies.
• Excellent communication and stakeholder engagement skills tailored for multi-cultural environments.

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Please note: Only short-listed candidates will be contacted.