TECH100: Salesforce Team Lead

Overview

This is a pro-bono volunteer position.

In this role, the Salesforce Lead/Administrator role for JerseySTEM will perform all design, analysis, implementation, integration and support duties related to the JerseySTEM Salesforce platform.

Responsibilities

• Create, delete, and administer users in Salesforce
• Create and administer organizational configurations in Salesforce
• Configure objects and fields
• Configure reports and dashboards
• Configure work-flow and business processes as needed
• Collaborate with the JerseySTEM Engagement and JerseySTEM Salesforce teams
• Understand and use the Sandbox vs. Production properly
• Assist with/implement data migrations into Salesforce objects (i.e. via Data Loader or Data Import Wizard or appropriate tools)
• Document Salesforce processes 
• Provide training and training support documentation related to Salesforce
• Continue to monitor the ‘integrity’ and ‘simplicity’ of the Salesforce environment
• Determine and communicate impact of changes before implementing them on the Salesforce platform
• Document all change requests
• Use other JerseySTEM tools as needed while part of the Salesforce and JerseySTEM teams, i.e. JIRA, GMAIL, etc.

Qualifications

• Salesforce Configuration and Administration; Process Builder; Workflow Rule; Force.com; Visualforce; Apex
• Integrations via Connectors and/or APIs
• Data Loader
• Certifications: Salesforce Certified Administrator; Salesforce Certified Platform App Builder (bonus) 
• Be willing and eager to proactively seek and accept help from inside and outside the organization. Can work independently.
• Focused on the end goal (serving the underprivileged middle school girls), not the process.
• Experience with documenting and training others on the task at hand (interns, new volunteers).
• Customer Service oriented.
• 7-10 hours/week

This is a pro-bono volunteer position.