Assistant Team Leader

Assistant Team Leader

• Department: Takeaway
• Employment Type: Full Time
• Location: Cloud Kitchen - Edinburgh
• Reporting To: Team Leader/Deputy Area Manager
• Compensation: £12.50 - £13.50 / hour

Description

Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What You'Ll Do At Pasta Evangelists:

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes. 
• Help the Team Leader to train the new starters according to the company guidelines. 
• Coaching and supporting team members in their development. Highlights high performing individuals. 
• Track team absences and report them to your Team Leader. 
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required. 
• Help to create a customer focused environment. 
• Manage and report all customer complaints (including the food poisoning and Foreign body allegation)  in line with company policy. 
• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. 
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets. 
• Train the team on all new products enabling them to drive sales. 
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary. 

Who You Are:

• You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You are customer-focused, and enjoy interacting with customers.
• You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
• You are hugely detailed oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing
• ... A pasta lover! 

What We Can Offer:

• £12.50 per hour - £13.50 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast-moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral Scheme bonus
• Cycle to work scheme
• Development Opportunities - you can grow inside the business