Associate Director, Supplier Inventory Management

Who We Are

At Wayfair, we are transforming the way people shop for their homes. Our Supplier Inventory Management team plays a critical role in enabling a best-in-class customer experience by ensuring product availability, speed, and reliability. For our Asia-based suppliers, we partner closely to optimize supply chain performance and drive the success of Wayfair’s warehousing and logistics offering -- CastleGate -- across both Wayfair and non-Wayfair order channels.

About The Role

We are seeking a strategic, operationally-minded, and relationship-driven leader to head our Supplier Inventory Management team in Asia, based in Shanghai. As Associate Director, you will lead a growing team of 20+ and serve as the primary owner of strategic inventory and fulfillment partnerships with our Asia-based suppliers. You’ll have specific responsibility for being the voice of our Asia-based suppliers as we develop CastleGate, our fulfillment offering to serve both Wayfair and non-Wayfair orders for our supplier partners. 

Key Responsibilities Include:

• Driving adoption and expansion of CastleGate, Wayfair’s proprietary warehousing and fulfillment solution, for both Wayfair and third-party retail orders

Serving as an internal thought partner and leader on how our CastleGate offering should evolve over time

• Serving as a trusted advisor and COO thought partner to our top-tier suppliers, ensuring high-performance inventory management through operational excellence and data-driven strategies
• Leading and developing a team of supply chain professionals across analytics, vendor management, and operations

This role is critical to enabling scale, growth, and supply chain excellence across Wayfair’s global network.

What You’Ll Do

• Leadership & Strategy
• Lead and mentor a 20+-person team across inventory planning, operational strategy and performance, and supplier development
• Set strategic direction and priorities for supplier inventory and fulfillment operations across Asia
• Serve as the voice for current and future imperatives for our Asia-based suppliers; Partner with global Wayfair leaders in Category Management, Network Management, Transportation / Logistics, and more to drive supplier outcomes
• Supplier Partnership & Business Development
• Own supplier relationships for Asia-based vendors, acting as a COO-like partner to their business operations leads
• Drive adoption and performance of CastleGate services for Wayfair and non-Wayfair channels
• Influence suppliers’ production, supply chain, and warehousing strategies to maximize speed, availability, and cost efficiency
• Inventory & Fulfillment Excellence
• Ensure strong in-stock performance, inventory turns, and aged inventory health for a multi-million dollar network of SKUs
• Identify and execute optimization strategies around inventory placement, allocation, and forecasting
• Own supplier performance tracking and resolution of operational risks
• Data, Analytics & Execution
• Leverage analytics (SQL, Excel) to develop reporting, root cause insights, and forecast accuracy
• Deliver high-quality reporting to internal stakeholders and suppliers alike, enabling proactive, strategic decision-making
• Support the design and implementation of systems and tools to enable global inventory visibility and management

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.