Sr Administrative Assistant

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

The Senior Administrative Assistant II provides overall administrative and project support to the NoveList team. This individual demonstrates good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Senior Administrative Assistant II works independently to handle a wide variety of activities and confidential matters with discretion.

This hybrid position requires working at least 1 day per week in the office located in Durham, NC, and the rest of the time can be remote.

What You'Ll Do

• Manage office operations, serving as liaison between internal teams and external facilities, overseeing office access, space reservations, mail handling, supply inventory, and shipping supplies 
• Administer financial processes including monthly reconciliation and invoice processing, with regular reporting to stakeholders 
• Support product operations by processing payments, creating weekly newsletters, assisting with content projects, reviewing customer lists, and flagging accounts for further analysis 
• Support management team by compiling and distributing research reports, including research updates, industry trends, and user behavior reports  
• Coordinate team logistics such as subscriptions, cross-team meetings and events, support for social committee, documentation updates, and special projects, ensuring smooth internal communication 
• Foster team culture by managing employee recognition lists, ordering business cards, and participating in team-wide initiatives as a member of Team Fun 

Your Team

You will be welcomed as a member of the NoveList team, a team of about 60 people dedicated to connecting books, readers, and libraries. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Senior Administrative Assistant II and your development and career growth at EIS. 

About You

• 7+ years of experience in an office environment  
• 3+ years of experience using Microsoft Office including Outlook, Word, Excel, and PowerPoint 
• Able to work in the office at least 1 day per week
• What sets you apart 

• High School Diploma

• Ability to manage multiple assignments, see tasks through to completion under deadlines, and report on completed projects  
• Excellent organizational and time-management skills 
• Quick to learn new software 
• Passion for books and libraries  

Pay Range

USD $49,785.00 - USD $71,120.00 /Yr.