Turkish-Speaking Customer Experience Officer

Turkish-Speaking Customer Experience Officer
The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team.

The Main Responsibilities Of The Position Include:

• Deal with clients’ inquiries via live chat, email and telephone
• Perform personal clientele analysis and taking actions as required
• Handle client inquiries appropriately and ensuring that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving targeted results

Main Requirements:

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Fluent Turkish speaker with excellent oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required

Benefit From:

• Attractive remuneration package plus performance related reward  
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition
• Deep Dive – First Interview with Your Future Team
• Speak Your Strength – Language Proficiency Check
• Show Your Skills – Live Technical Session

All applications will be treated with strict confidentiality!