[RGCB Category Growth]Director I, Existing Seller Management

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Please make sure to apply with your Coupang e-mail address.   

Director, Existing Seller Management

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing commerce companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are currently looking to hire a senior e-commerce executive to lead the Existing Seller Management in our China Global Selling business. As a buildup, we prefer to operate according to a set of leadership principles rather than job descriptions so that we can empower individuals and allow them to push past boundaries. You will be responsible for designing, building, and driving extraordinary growth of the Existing Seller Management sector of the China Global Selling Business. This includes business strategy, overseeing budgets, structuring and identifying resource needs, and leading diverse business teams. 

You will collaborate and thrive in a dynamic environment, demonstrate, and foster innovative thinking.  Use and learn the latest tools and technology to analyze data and insights at scale, and above all else think every day about how to best meet the needs of our customers.  

You will be empowered with the necessary resources to create the most scalable and efficient operation that is capable of wow’ing our customers by driving wide assortment of selection, developing a large capable 3rd party seller base, and executing the fastest delivery available in the market.  

You must be a self-starter with strong demonstrated experience in operating at scale sales organizations to achieve ambitious targets.  This will allow you and your teams to have a large positive impact on how our customers shop. 

This role will require you on daily basis to embody a strong business acumen combined with an operational excellence mindset.   

Roles And Responsibilities

• The leader of the Existing Seller Management in China Global Selling business is responsible for providing a strategic vision for the existing seller growth and cultivating relationships with key partners, both internal and external.   
• You will own the end-2-end design of the Existing Seller strategy and execution with your teams to grow thousands of Chinese sellers onto Coupang. These sellers will bring millions of authentic selections that is well priced and consistently available to buy by customers.   
• As a strong leader, the ideal candidate will have good business judgment and analytical horsepower to break down complex problems, develop strategic plans to address, identify resources required to drive, and execute per those plans.   
• You will set the parameters and provide guidance on all key aspects of the existing seller growth including but not limited to customer experience, seller experience, organization structure, AM, merchandising, and technology roadmap. This includes driving systematic improvements as well as championing new opportunities to grow the business and delight customers.  
• The ideal candidate will possess a range of skill set such as leadership development, analytical skills, excellent business judgment, strong negotiations skills, deep curiosity about how things work, and passion for creating world class shopping experience for our customers.  
• The ideal candidate will be strong at hiring & developing people. She/he will be required to build and foster future leaders as well as raise the bar for existing team members.  
• You will drive innovation, entrepreneurship, and foster an environment of “thinking big,” while balancing the need to coordinate teams’ activities, undaunted by challenges of fast-changing business environment.  
• The successful candidate will think outside of the box to solve complex problems and use trends and competitive analysis to define and implement long term business strategies.  

Qualifications

• Experience 15+ Years running sales/AM organizations.   
• Proven manager with a successful, resourceful and hands-on track record of running complex businesses end-to-end combined with strong P&L experience  
• Strong 3rd party seller management ecommerce background with proven ability to drive growth and scale.  
• Demonstrable ability to build lasting relationships and conduct negotiations with large, medium, and small brands/sellers to obtain commitment, preferable terms, and achieve win-win solutions  
• Able to balance strategy with strong execution skills - able to understand, deconstruct, streamline and optimize complex, large-scale business processes 
• Experience building high performing diverse teams that achieve extraordinary results 
• Superb analytical skills and ability to influence both internal and external stakeholders  
• You will be agile, able to quickly adapt strategies and plans to come up with innovative solutions in response to dynamic business requirements. 
• Decisive and able to move with speed to implement ideas 
• You will be comfortable driving change across different functional teams from sales to operations to product development, as well as communicating and influencing across all levels of the organization. 
• A passionate self-starter, ready to take Coupang to the next level 
• Fluent in Mandarin; good command of business English preferred

Recruitment Process and Others  

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details To Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.