NCD Tech Infra Program Manager II, Network and Cable Decom (NCD)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are currently expanding our Network & Cable Decommissioning (NCD) team and are looking to hire a highly motivated, self-driven Network and Cabling Decommissioning Technical Infrastructure Program Manager (NCD-TIPM) with a robust technical understanding of network and Data Centre infrastructure. The NCD-TIPM will be responsible for the end to end delivery of all network decommission project within their region.

The Network and Cable Decommissioning team’s primary focus is to reclaim capacity for our customers by safely removing decommissioned legacy network equipment and old cabling infrastructure, thus enabling a life cycle approach for the physical layer of our data center network, which will help utilize our existing DC space to its fullest potential.

Key job responsibilities
• Manage multiple team goals and program-related metrics simultaneously within a geographical region of responsibility.
• Work closely with partner teams to understand project requirements, define deliverables, deliver on developed roadmaps, and drive on-time delivery.
• Anticipate bottlenecks, manage risks, and balance the business needs versus technical constraints.
• Lead initiatives and work closely with Networking, Planning and Operations teams.
• Effectively co-ordinate and deliver multiple tasks congruently.
• Effectively leverage the logical tools and systems that are provided.
• Collaborate with various stakeholders to remove obstacles.
• Manage assigned work and priorities through ticketing system and/or workflows.
• Establish regular communicate cadence for managers on project/program progress and performance issues.
• Provide status updates to stakeholders via ticketing system and analytical reports.
• Scope effort assigned to the regional team, validate work is ready for decommissioning, advise technicians on required change requests to perform work, and coordinate timely on efforts that have been assigned.
• Create or update related training modules / POC to training function.
• Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 5+ years’ experience in project management
• 5+ years In-depth knowledge of copper and fiber optics.
• 5+ years’ experience with cabling infrastructure best practices and methodologies.
• 5+ years’ experience coordinating work and priorities through ticketing system and workflows.
• Familiarity with common networking terms.
• Experience in commercial data center, co-location environments, and/or optical transport/network environments.

Preferred Qualifications

• Excellent organizational skills and project tracking abilities; experience of DC network infrastructure, strong focus and attention to detail; the ability to work in a very fast-paced, hectic, and energetic environment, yet able to maintain high quality standards; project/task prioritization and schedule development.
• Excellent interpersonal and communication skills (both verbal and written) and proven ability to work effectively with all organizational levels.
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Ability to succeed and thrive in a fast-moving environment and not be hindered by ambiguity or competing priorities.
• Ability to work autonomously and drive efforts to completion.
• Broad understanding of Data Center infrastructure technologies.
• Familiarity with network cabling failure scenarios.
• Comfortable with medium to large, complex tasks and ambiguous details within work environment.
• Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs.
• Strong prioritization and time management ability.
• SQL / Redshift or other database experience


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,800/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.