Junior DevOps Engineer

Job Description

Our customer is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, customer has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant, and scalable, which is designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
The Platform Infrastructure Team is responsible for building and maintaining the Cloud Infrastructure that supports the development, deployment of software hosted by the customer.  The platform infrastructure team provides critical Cloud infrastructure, tools and resources that enable software developers to build and deploy software more efficiently and effectively.
 

Role Purpose

As part of the Cloud Platform Engineering team, you will be building Classic on-prem and Modern SaaS platform. An ideal candidate for us is an experienced engineer who is passionate about building high performance cloud platforms with automation first mindset and a brilliant problem solver and a creative self-starter.

How You Contribute

• Be part of Cloud Platform Infrastructure Team, focused on building on-prem and hybrid-cloud solutions.
• Build automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of on-prem and Cloud Native applications.
• Document and communicate clearly of architecture and implementation solutions.
• Work closely with product managers, architects, testers, and development teams.
• Troubleshoot and support current Cloud platform in production.
• Expertise to Debug & Support Production issues.

Qualifications

• 3+ years of professional DevOps / production operations experience.
• 1+ years of Cloud Native application delivery experience.
• Experience with Kubernetes, CI/CD tools like GitLab, GitHub
• Knowledge of public cloud infrastructures (GCP - Preferred, AWS, Azure).
• Knowledge on core Cloud services – compute, storage, network, virtualization, Identity and Access Management (IAM).
• Experience in Infrastructure as Code (IaC), to be responsible for building robust platforms using automation.
• Knowledge of Linux based systems and runtimes.
• Development experience in one or more programming languages - Python, Terraform, Java, etc.
• Experience level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, EKS, Terraform, SRE/DevOps practices or equivalent.
• Experience working with at least 1 or more Cloud Provider automation tools.

Other Requirements

• This position requires the ability to be On Call.