Document Controller

Job Title: Document Controller

Job Summary:

We are seeking an experienced Document Controller to join our team in the Medical Device testing industry. The successful candidate will be responsible for maintaining, organizing and controlling all documentation related to our Quality Management System. As a Document Controller, you will ensure that all documents are properly recorded, distributed and archived according to company policies.

Responsibilities:

• Maintain and control all quality management system (QMS) documents (SOPs, manuals, forms, records, certificates) in accordance with ISO 17025 and SAMM for laboratory.
• Assist in preparation, filing, and archiving of documents for internal and external audits.
• Support internal and external audit activities by providing controlled documents and records.
• Ensure timely updates and amendments of controlled documents following regulatory, accreditation, or procedural changes.
• Monitor compliance of staff in using controlled documents during laboratory testing activities.
• Safeguard confidential and sensitive information related to clients, test methods, and quality records.
• Coordinate with direct supervisor to implement improvements in document control processes.
• Provide training or guidance to staff on document handling procedures as per ISO 17025.

Qualifications:

• Diploma/Degree in Science (Chemistry, Microbiology, Biotechnology), Quality Management, Business Administration or related field.
• Additional training in ISO 17025 / QMS documentation control is an advantage.
• Fresh graduates are welcomed. Training will be provided. Candidates with knowledge of QMS is at an advantage.

Skill & Competency:

• Knowledge of ISO 17025 and SAMM requirements (documentation, records, audits).
• Strong organizational and filing skills (both electronic & hardcopy).
• Detail-oriented with high accuracy in maintaining version control and document traceability.
• Good communication skills (to liaise with quality manager, auditors, and lab staff).
• Proficient in MS Office (Word, Excel, PDF tools).
• Ability to handle confidential and sensitive information.