Online Sales Manager

Epassi’s purpose is simple yet powerful: to boost everyday well-being.
We are a leading provider of employee benefit solutions across Europe. Founded in Finland in 2007, we were the first company in Europe to launch a mobile-payable employee benefit solution in 2008. Since then, we’ve grown rapidly, diversifying our products and expanding into new markets.

Our team is made up of highly skilled people—from business developers, designers, and software engineers to passionate sales, marketing, and customer support professionals. Epassi has been recognized by the Financial Times multiple times as one of the fastest-growing companies in Europe.

Your mission at Epassi

As an Online Sales Manager, you will take ownership of the full digital sales experience – from traffic acquisition to conversion - driving measurable growth across the online customer journey.

You will work closely with the sales and marketing teams to optimize every step of the buying journey in digital channels.

Your Responsibilities Will Be:

You drive the adoption and integration of the Revenue Operations (RevOps) model into online sales operations. As part of our Revenue Operations team you take ownership of the full digital customer journey and define and track KPIs for online revenue growth and funnel efficiency.

You'll be successful in this role, if you:

• increase online new sales
• build online cross sell channel
• improve lead generation

What You'Ll Be Doing:

• Develop and continuously improve the end-to-end customer journey in digital channels
• Create scalable and measurable capabilities to track and optimize eCommerce performance
• Collaborate with marketing to align digital advertising efforts with online sales goals
• Use HubSpot and other tools to analyze customer behavior, funnel data, and conversion points
• Design and refine multi-channel online purchase experiences
• Provide proactive insights and recommendations to sales, marketing, and customer success teams

What you bring to the table...

• A suitable academic degree (Bachelor’s or higher)
• Strong hands-on experience in webshop operations, planning, and optimization
• Deep understanding of customer journey design and lifecycle marketing
• Proficiency in HubSpot CRM and marketing automation

Your Track Record:

• At least 5 years of experience in online sales, eCommerce operations or similar roles
• Experience with digital advertising and campaign analytics

Language Requirements:

• Finnish - native or fluent proficiency (C1/C2)
• English - fluent and business-proficient (minimum B2/C1), for international communication and reporting

Your Competency Profile

Strategic Thinking & Analytical Skills: You think strategically and use data to drive decisions. You know how to turn numbers into actionable insights that improve performance and support long-term growth

Hands-on execution: You don’t just plan - you build, test, and optimize. You take ownership of the online sales process and continuously develop capabilities across tools, platforms, and channels.

Technical expertise: You are confident using digital sales and marketing tools (e.g. HubSpot, analytics platforms, marketing automation) and understand how to integrate them effectively into sales operations.

Proactivity: You take initiative, identify opportunities before they become problems, and act with a sense of urgency to improve results, drive progress and achieve your objectives.

Collaboration: You work cross-functionally with sales, marketing, and customer success teams to align goals and create a seamless customer experience across digital touchpoints.

Detail-oriented mindset: You manage processes and data with precision, ensuring consistency and accuracy in all aspects of your work – from campaign execution to reporting.

Why Join Us?

At Epassi, you’ll have the chance to:

• Be part of a fast-growing tech company with a solid financial foundation.
• Make a real impact while growing together with us.
• Work in an inspiring, supportive, and inclusive culture where well-being matters.
• Contribute to something meaningful: our purpose is to boost everyday wellbeing, creating a positive impact for individuals and society.
• Thrive in a low-hierarchy environment where camaraderie, respect, and collaboration are at the core.

The position is based in Helsinki with a hybrid working model, which means onsite work 3 days per week.

• If you require more information about this position, please contact Sales Director antti.tukia@epassi.com.
• Ready to boost everyday well-being with us? Apply now.
• Please send your application and all attachments in English.