Concierge Agent

Premium Rental Service Concierge  

Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detail and people skills make all the difference, we want you on our team. Become a valued member of our enterprise and feel appreciated for your hard work!  

What You’Ll Do:

• Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction  
• Collaborate with team members and management to coordinate timely vehicle pick-up and drop- off  
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations  
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle  
• Inspection of the renter’s vehicle 
• Provide premium customer experience by delivering vehicles directly to customers  

What We’Re Looking For:

• Valid Driver’S License

• Strong written and verbal communication skills  
• Basic tablet or mobile device skills   
• Strong customer service and interpersonal skills  
• Ability to work in a fast-paced environment with strong multitasking and organizational skills  
• Flexibility to work evenings, weekends and holidays  
• Willingness to work outdoors in all weather conditions  
• Experience in a customer service role, preferably hospitality or car rental  
• On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely  

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.    

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.    

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.    

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