Assistant Manager Banquets-Carolina-Exempt
Pinehurst, LLC.com
Office
Pinehurst, NC, US
Full Time
CULTURE:
Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.
SUMMARY:
The primary purpose of this position is to assist in the supervision of day to day banquet operations in accordance with the goals and directions of the Director of Food and Beverage, the Banquet Manager and accordance with Pinehurst standards by performing the following duties personally or through the direction of subordinate managers, supervisors and employees. Directly responsible for Captains, Décor Department, Banquet Setups Supervisor, Setup’s Team, and Banquet Service Personnel. Work in tandem with the CSM, Sales and Culinary departments daily.
EDUCATION and EXPERIENCE:
Associate Degree and a minimum of three years related experience; or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Attend required BEO & Precons in absence of Banquet Manager
• Accountable for the daily efficiency of all banquet department operations.
• Assist in the daily controls of both food and beverage and placing appropriate orders and requisitions.
• Assists in ensuring productive staffing of all banquet events, including B/L/D/B service, meetings, sets andteardown.
Assists in ensuring proper levels of supervision are on hand at all times for every aspect of the department.Conduct all Pre shift meetings are conducted 30 minutes prior to all events reviewing standards, group menu, service and special needs.Ensure an environment of constant communication with the Convention Services Department, the Kitchen and coordinating staff is maintained.Assisting in ensuring emphasis is places on maintaining a professional relationship with all employees maintaining the philosophy of Do what’s Right across the Resort, including assisting in corrective action and counseling of EP’sAssist Banquet Manager in a proper and accurate accounting for all banquet food, beverage, payroll, and miscellaneous revenues, on adaily basis.To help direct and inform employees in every detail of banquet functions, as in menus, location of functions and coordinate all timing between kitchen and banquet personnel.Accountable for the cleanliness and orderliness of all front and back of the house banquet areas.Conduct daily and weekly walk thru’s of all Bqt rooms to insure maintenance, of facilities, maintain and update weekly a repair and maintenance log.Assist in Period End Inventories are accurate and timely.Work with Banquet Manager to coordinate and execute all décor needs through décor Department.Operating Systems knowledge: Eatec, V1, Timesaver, Agylsis, CAD system’sIn this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.
SUPERVISORY RESPONSIBILITIES:
Directly supervises various employees in the Banquet Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The Employee is occasionally required to sit; use hands to finger, handle, or feel; and taste or smell. The Employee must frequently lift and/or move up to 60 pounds or more.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Ability to work in all weather conditions.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.
SUMMARY:
The primary purpose of this position is to assist in the supervision of day to day banquet operations in accordance with the goals and directions of the Director of Food and Beverage, the Banquet Manager and accordance with Pinehurst standards by performing the following duties personally or through the direction of subordinate managers, supervisors and employees. Directly responsible for Captains, Décor Department, Banquet Setups Supervisor, Setup’s Team, and Banquet Service Personnel. Work in tandem with the CSM, Sales and Culinary departments daily.
EDUCATION and EXPERIENCE:
Associate Degree and a minimum of three years related experience; or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Attend required BEO & Precons in absence of Banquet Manager
• Accountable for the daily efficiency of all banquet department operations.
• Assist in the daily controls of both food and beverage and placing appropriate orders and requisitions.
• Assists in ensuring productive staffing of all banquet events, including B/L/D/B service, meetings, sets andteardown.
Assists in ensuring proper levels of supervision are on hand at all times for every aspect of the department.Conduct all Pre shift meetings are conducted 30 minutes prior to all events reviewing standards, group menu, service and special needs.Ensure an environment of constant communication with the Convention Services Department, the Kitchen and coordinating staff is maintained.Assisting in ensuring emphasis is places on maintaining a professional relationship with all employees maintaining the philosophy of Do what’s Right across the Resort, including assisting in corrective action and counseling of EP’sAssist Banquet Manager in a proper and accurate accounting for all banquet food, beverage, payroll, and miscellaneous revenues, on adaily basis.To help direct and inform employees in every detail of banquet functions, as in menus, location of functions and coordinate all timing between kitchen and banquet personnel.Accountable for the cleanliness and orderliness of all front and back of the house banquet areas.Conduct daily and weekly walk thru’s of all Bqt rooms to insure maintenance, of facilities, maintain and update weekly a repair and maintenance log.Assist in Period End Inventories are accurate and timely.Work with Banquet Manager to coordinate and execute all décor needs through décor Department.Operating Systems knowledge: Eatec, V1, Timesaver, Agylsis, CAD system’sIn this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.
SUPERVISORY RESPONSIBILITIES:
Directly supervises various employees in the Banquet Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The Employee is occasionally required to sit; use hands to finger, handle, or feel; and taste or smell. The Employee must frequently lift and/or move up to 60 pounds or more.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Ability to work in all weather conditions.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Assistant Manager Banquets-Carolina-Exempt
Office
Pinehurst, NC, US
Full Time
September 15, 2025