Merchandising Manager - UK, Ireland, Nordics

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.  

It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.  

• We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy. 
• Overview 

Develop and execute merchandising strategy for UK/Ireland & Nordics (incl. e-COM) with retail first mentality and client centric approach. In strong partnership with RD & retail teams, maximize sales through results-driven actions derived from floor/category/store analysis. Build relationships with retail leadership, gather and synthesize consumer insights and act as an advocate for larger store needs. 

Business Responsibilities:

• Ongoing sales analysis by category and collections to drive business  
• Create, review, and evolve assortment accordingly to market specificities & business trends 
• Build, evaluate and revise sales plans at category and collection level to align with RD & Finance (Budget, Best Estimates & Forecasts)
• Create comprehensive 360 action plans to drive new launches as well as larger category ambitions
• Capitalize on growth trends and develop strategies to address underperforming collections
• In partnership with Supply Chain, maximize sell thru via regular business analysis and manage assortment flex, rebalances & reorder needs
• Create quantitative reports and provide qualitative feedback to local Top Management & EMEA Merchandising team
• Identify new and innovative business opportunities combining sales analysis, retail feedback and competitive market research
• Build assortments for all new stores or relocations considering sales target, competitors & specificities

Retail Support:

• Establish credibility and build strong relationships with retail leaders from each store 
• Support opening/relocations by implementing merchandising displays in collaboration with VM team & Supply Chain
• Develop and deploy both tactical category training as well as strategic messaging to ensure retail support in larger zone initiatives
• Gather feedback, support client events and constantly assess merchandising decisions as realized in retail environments 
• Bring awareness and motivation around merchandising strategies 
• In partnership with zone client teams, execute caravans, selling events and innovative concepts/animations to drive sales through enhanced client loyalty and recruitment 

Visual Merchandising:

• Supervise & manage the cluster’s CVM lead
• Lead & manage special CVM activations with partners & stores
• Align on collection placement strategy to support productivity and sales objectives 
• Analyze and provide timely feedback and updates to the effectiveness of floor plan moves
• Track the effectiveness of product initiatives are highlighted within caseline and creative fixtures 
• Monitor capacity needs 
• Partner with Retail, CVM & Ops Teams in order to ensure a perfect Retail execution

Required Qualifications:

• 5-10 years business experience 
• Bachelor’s degree, business major preferred
• Strong analytical skills and advanced proficiency in Microsoft Excel 
• Excellent written/verbal communication 
• Process-oriented with sound decision-making 
• Possess overall luxury aesthetic sensibility
• Self-motivated with a strong drive for achievement
• Proven ability to function effectively in a highly dynamic team environment 
• Knowledge of basic retail concepts and calculations