Guest Service Agent - Ying'nFlo, Wesley Admiralty

About Langham Hospitality Group
  A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
  LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
 

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

Job Summary

• Handle daily Front Desk operation including check-in/out services
• Provide efficient and courteous service at the Front Desk
• Handle guests’ enquiries in a professional manner

Job Requirements

• Minimum 1 year customer service experience preferably in hospitality industry
• Excellent communication and interpersonal skills
• Presentable, outgoing, independent and a good team player
• Good command of both spoken and written English and Chinese
• Shift duty is required
• Please send your full resume including salary expectation and availability to the Human Resources Department.
• YING’nFLO, WESLEY ADMIRALTY, HONG KONG22 Hennessy Road, Wan Chai, Hong Kong
• Tel: (852) 3552 3072Fax: (852) 3552 3079
• For more information about Ying'nFlo, Wesley Admiralty, please visit: https://www.yingnflo.com/en/
• (Personal data collected will be treated in confidence and for recruitment purposes only)