Head of Product, Investments & Insurance

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. 

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be and turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people.

The STO (Superannuation Trustee Office) advises and supports the Trustee Board in strategic planning, governance and managing outsourced arrangements, including those within the AMP Group. It also handles risk management, regulatory engagement, and identity. The STO collaborates closely with AMP Group units that manage daily operations and corporate support functions.

As Head of Product, Investments & Insurance, you’ll play a senior and critical role within the STO, leading strategic oversight of superannuation products, investments and insurance. You’ll be responsible for ensuring member-focused outcomes and alignment with the Trustee’s strategic, commercial and regulatory priorities. This includes managing performance and risk escalations, overseeing key arrangements and driving continuous improvement across product, investment and insurance operations.

This is a high-impact leadership role requiring deep technical expertise, exceptional governance capability and outstanding stakeholder influence. You’ll work closely with senior executives, AMP business teams and external providers to ensure effective delivery and oversight. Your ability to simplify complexity, lead with integrity and proactively shape outcomes will be essential to supporting the Trustee’s purpose and enhancing member value.

More Specifically

• Providing strategic and commercial advice to support the Trustee’s obligations and member strategy
• Overseeing product, investment and insurance performance, including risk escalations and breach management
• Supporting implementation and maintenance of the Trustee Board’s governance model
• Managing outsourcing arrangements and ensuring service delivery meets strategic, regulatory and commercial requirements
• Driving continuous improvement and a high-performance culture across internal and external arrangements
• Monitoring regulatory developments and managing conflicts of interest related to product, investment and insurance
• Engaging and influencing senior stakeholders, including executives, regulators and Board members
• Representing the Trustee Office with professionalism and contributing to leadership team effectiveness

How will you make an impact

• Drive strategic outcomes aligned to the Trustee’s Member and Beneficiaries Strategy 
• Monitor performance against member outcome metrics 
• Provide market insights to support Board decisions 
• Oversee service delivery and ensure SLAs are met 
• Manage contractual arrangements with service providers 
• Review reporting on performance, incidents and breaches 
• Monitor regulatory and market developments 
• Engage external consultants for benchmarking and analysis 
• Present updates to the Board on product, investment and insurance matters 
• Collaborate with internal teams and external experts to support decision-making

What You Will Bring to the Role

• Relevant tertiary qualifications
• Proven track record at a senior management level in a financial services environment
• Deep expertise in superannuation products, investments and insurance, with exceptional understanding of fund governance
• Outstanding operational risk management capability and knowledge of trustee obligations
• Experience building trusted relationships with senior executives and Board members

Your Profile

We’re seeking a senior leader with expertise in superannuation products, investments and insurance. You’ll bring excellent conceptual thinking and the ability to translate complex information into actionable insights that support strategic decision-making and member outcomes.

You’ll have a proven ability to lead high-quality programs of work, leveraging internal and external expertise, and applying sound risk management practices. Exceptional stakeholder engagement is essential where you’ll confidently influence senior executives and Board members, consult constructively and maintain trusted relationships across AMP and with external parties.

Outstanding communication and interpersonal skills are key, including the ability to simplify complexity, present with impact and represent the Trustee externally when required. You’ll also demonstrate high emotional intelligence, resilience, and a collaborative, service-oriented mindset.

As a people leader, you’ll coach and develop a small, collaborative team, fostering technical excellence and a culture of continuous learning. Your ability to lead with integrity, challenge thoughtfully and drive improvement will be key to your success in this role

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. 

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged but also leads to better connections with our customers. 

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Action Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.