Education Officer - Information Management (IM)

Generic Responsibilities

1. Adherence to NRC policies, guidelines and standards
2. Adherence to NRC’s compliance with global data protection requirements
3. Ensuring compliance with Education strategy, tools, handbooks, guidelines and standards
4. Ensuring compliance with Education specific technical responsibility for the quality control and monitoring of project activities
5. Providing specific technical support and capacity building towards project staff in implementing and maintaining Education database and related procedures
6. Contribute updated beneficiary figures and achievements to the donor, project/program reports, assessments, monitoring, and strategy documents as required.
7. Ensure that IM systems are up to date with the latest data on indicators, activities, and other programmes and projects data.
8. Identify opportunities and recommend solutions that will improve organizational IM processes.
9. Ensure timely back-ups and proper filing of documents.
10. Contribute to implementation of Safe and Inclusive Programming Minimum Standards.

Specific Responsibilities

• Support and contribute to the development and maintenance of Education data management system, including through design, documentation, implementation and harmonisation of standardizes information flow of Education monitoring, evaluation, accountability and learning activities and reporting.
• Contribute to the design and rollout of data collection tools, data capture, and means of verification (MoVs).
• Manage information and data from raw inputs, data cleaning and validation, synthesis, and analysis and contribute to the clear flow of information between NRC teams and departments.
• Create, manage, and maintain relevant and accurate programme and project databases for project reports, logframes (outcome and output reporting), ITT and GORS, MoVs, Cluster 5Ws and donor deliverables.
• Create, manage, and maintain live, accurate dashboards for programmatic reporting and project disaggregation for various reports and communications.
• Support Education monitoring, evaluation, and learning processes, including the spot checks and any other control measures.
• Support programme with needs assessments, monitoring, evaluation and reporting, including development of tools, creation of graphs and charts, and other related tasks.
• Support the development of data collection, data entry and reporting methodology and tools, including by introducing digital processes/automation, including KOBO. 
• Carry out capacity building and training of programme staff on Education database and NRC Monitoring and Evaluation technical and conceptual areas, as needed.
• Support the Programme with developing new data initiatives.
• Collaborate with the Education IMO in the West Bank and M&E team to develop and maintain the Education Information Management System for Education Gaza, ensuring daily updates to the system.
• Undertake any other reasonable task assigned by Line Manager.

Critical Interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Area operations: Education Project Manager, Education Specialist; Education Project Coordinator, Education Officers
• Monitoring: Monitoring and Evaluation Coordinator 
• Grants, Risks and Compliance: Grants and Partnership Coordinator; Compliance Coordinator
• Support: ICT Technical officer 

Scale and scope of position

Staff:N/AStakeholders:NRC implementing partners, consultants and Internal CCsBudgets:N/AInformation:GORS, ITT, 5WsLegal or compliance:NRC terms of employment, code of conduct, due diligence policy, as well as donor rules and regulations for grants management

1. Professional Competencies

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies for this position: 

• Minimum of 2 years of experience working in Information Management or Monitoring and Evaluation, or equivalent, preferably in an international NGO.
• Experience in coding questionnaires on KOBO as well as cleaning and analyzing data using Excel or Power BI.
• Previous experience from working in complex and volatile contexts
• Fluency in English and Arabic, both written and verbal 

Context/Specific Skills, Knowledge And Experience:

• High education in information technology and/or social science or other related field
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).
• Experience with and knowledge of principles and current approaches to monitoring, evaluation, accountability and learning in relief and development programs, using both quantitative and qualitative methods
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
• Knowledge of M&E.
• knowledge in KOBO, ODK or similar mobile data collection tools is highly desired.
• Strong analytical skills with a critical thinking mindset are highly desired.
• Data literacy and data fluency, including ability to operate Power BI

2. Behavioural Competencies

• Planning and delivering results
• Working with people 
• Communicating with impact and respect
• Handling insecure environments

What We Offer?

You will be working in an international and diverse organization with a dynamic atmosphere. 

You will receive support and opportunities to expand your skills and enhance your expertise. 

You will be working in our Office in Gaza. 

This position is Grade (05) Step (01). Salary & Benefits are based on Gaza Duty Station.

• Reports to: Education Program Manager.
• Number of positions: 1 position.
• Recruiter: Recruitment Team.
• Contract Duration: 6 months renewable, based on the need of position, fund and performance.
• E-mail: PS.Recruitment@nrc.no
• Applications are only accepted if submitted through NRC website.
• Applications won't be considered without a Resume and a Cover Letter in English. 
• For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.