Front Office Assistant - Receptionist

Front Office Assistant - Receptionist

• Department: Front Office
• Employment Type: Seasonal - Full Time
• Location: Greenhills

Description

We take pride in delivering exceptional experiences and creating magical memories. Our success is built on the dedication and passion of our employees, and we invite you to join a team committed to excellence beyond the ordinary for both our guests and colleagues.

We are proud to be recognized as the Jersey Best Workplace 2024 – Large Enterprise Winner, a testament to the incredible culture and success we’ve built together.

We have an exciting opportunity for a passionate and enthusiastic individual to join our team at Greenhills Country House Hotel as a Front Office Assistant .  This seasonal position runs from the end of March 2026 until the end of October 2026. 

Our exquisite Greenhills Country House Hotel seamlessly combines luxury with traditional Jersey charm. Dating from 1674 and set amidst enchanting gardens, it has earned a reputation as a 'must-visit' destination for food enthusiasts. Nestled in a tranquil rural valley, Greenhills Country House Hotel promises a perfect blend of luxury and tradition. We meet and exceed our guests' high expectations. The 33 charming rooms are meticulously prepared, and our food and drink offerings are expertly refined. Our restaurant, currently holding 2 AA rosettes, is renowned for its high-quality cuisine curated from locally sourced produce.

What Exactly You Will Be Doing…

As a Front Office Assistant, you will be the friendly face that greets our guests upon their arrival. Your role is to deliver outstanding hospitality, ensuring a seamless and exceptional experience for our guests from their arrival to departure.

Your responsibilities will include managing all aspects of guest check-ins and check-outs, anticipating their needs to make them feel at home on our vibrant and picturesque island. 

You will handle inquiries both in person and over the phone with professionalism and efficiency, and coordinate with other departments to ensure smooth hotel operations.

Does The Below Sound Like You?

• A passion for delivering exceptional customer service and creating magical memories for both our guests and colleagues.
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good command of English 
• Thrives on taking responsibility and working in an empowered environment
• Hungry for personal development
• At least 2 years previous experience in a similar role within the hospitality industry. 
• A Qualification in Hospitality studies.

Why Work At Seymour Hotels Of Jersey

We are passionate about our work and believe it truly makes a difference! We strive to create magical memories not only for our guests and owners but also for our colleagues. At the end of each day, we hope our team members have either learned something new or had a fun and an enjoyable day.

What else is in it for you? 
Memorable experiences
Team Building and Fun (Summer Family BBQ, Annual Colleague Party, Colleague Talent Show, Beach games and surfing lessons, Movie Nights, etc

Community Engagement and Giving Back ( Participation in Charity Event, Jersey Marathon, Car Boot Sales, Beach Clean Up, Green Team, etc.)

A great island lifestyle! Jersey enjoys unspoilt beaches, clean and pure sea air, and beautiful countryside. It is a safe and secure location and has a good climate.

Financial Stability
A competitive salary
Live-in accommodation is available at a very favourable rate including all bills, Wi-Fi, and 3 meals per day. 
Online retail discount platform through “Hospitality Action/ The Benefit Hub” giving our team members access to hundreds of discountsRecognition schemesReferral Scheme ‘Introduce a Star’ where you can earn extra money
We take part in "Visit Jersey Team Pass" -  Free pass in to local visitor attractions 

Recognition and Career Development
We offer diverse training and development opportunities—including in-house and external courses, access to the CPL/Access platform, and departmental cross-training.
Employee social events
Internal transfer and promotion opportunities.
In-house and external training and development team with a strong focus on career progression and personal growth.
Long Service Awards
Recognition schemes

Health and Wellbeing Support
Company sickness benefit scheme – After 6 months 
Free Flu vaccination
24-hour Employee Assistance Programme - "Hospitality Action""Hospitality Action/Spectrum Life"—the wellbeing platform—provides our team members with access to recipes, fitness videos, and a wide range of other wellness resources. 
Access to Mental Health First Aiders
Eye test vouchers 
Join Seymour's Running Club. 
Discount Gym RatesHoliday days