Training Coordinator II Food EMEA

Including, But Not Limited To:

• Provide excellent customer service by responding to customer enquiries quickly and effectively 
• Support Marketing Team in preparing and following-up marketing campaigns 
• Implement customer retention activities for the Food Training EMEA unit 
• Work with the Training Manager EMEA to develop annual calendar of course offering, communicate schedule and obtain commitment from trainers
• Liaise with trainers on the course schedule, training materials and delivery logistics: travel arrangements/virtual platforms and manage participants access – being a primary contact for them
• Pre-course delivery administration including inventory maintenance of training programs material; coordinate, prepare and dispatch the training material; and securely store assessments for all training courses
• Post-course delivery administration including certificate issuance and distribution/collection of learner surveys and trainer feedback forms
• Maintain websites and internal systems 
• Assist the finance team with collect all the info for invoicing clients
• Previous administrative or customer service experience
• Fluent  in English
• A good command of at least 2 of following languages is requested: Italian, French and Spanish
• Enjoys multi-cultural environments
• Ability to plan and organise multi-project activities
• Good interpersonal skills with an ability to work on own initiative
• Experience with Microsoft Office software, with the ability to learn different IT tools
• Is available to occasionally travel across Europe
• Is detailed and goal oriented
• Experience in events/training management would be advantageous 
• Hybrid role from NSF EU/UK office

What Nsf Can Offer:

In this role you will learn more about the exciting and growing industry of Food Safety, and you will have the opportunity to develop your skills working with a global organisation, working with colleagues and clients across multiple countries in the EMEA region.