HCVR Assistant Restaurant Manager, Brew Brothers (Full Time; Swing Shift)

Harrah’s Cherokee Valley River Casino & Hotel Position Description

 

POSITION TITLE:                                                Assistant Manager, Restaurant

DIVISION:                                                           Food and Beverage

DEPARTMENTS:                                                 Employee Cafeteria, Food Market, Gordon Ramsay, Brew Brothers

GRADE/FLSA STATUS:                                       L10 - Exempt

BADGE TYPE/COLOR:                                        Key-Blue                                                               

REPORTS TO:                                                      Manager, F&B; Manager, Restaurant

SUPERVISES:                                                       Supervisor, Food Service; Supervisor, Retail

 

JOB SUMMARY:

Contribute to the operating success of the property by operating a successful and exciting restaurant. Be an energetic people person who is a highly visible front-of-house manager specializing in building strong relationships with guests and Team Members.

 

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Assist in the preparation of annual budgets and plans for restaurants 
2. Assist in the preparation of annual staffing projections for restaurants 
3. Provide input and feedback on menu design
4. Ensure all food and beverages served meet established standards
5. Assist in enforcing appearance standards
6. Encourage high standards of guest service and serve as a role model
7. Build templates for schedules, shift logs, and seating charts
8. Ensure service recovery activities
9. Assist in developing and maintaining strong teamwork between front-of-house and back-of-house restaurant personnel, as well as work with other departments for the overall good of the casino
10. Provide continuous positive coaching for the development of Team Members and appropriate corrective action when necessary
11. Ensure completion and delivery of accurate, timely performance appraisals and maintain accurate work history entries
12. Exhibit sound decision-making with an emphasis on motivating the team and maintaining high morale

• Responsible for or actively participates in the initiation of personnel actions, including but not limited to interviews, Team Member development, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions

1. Train subordinates, providing each with the knowledge, development, and appropriate direction to perform their responsibilities
2. Conduct pre-shift meetings to communicate important information
3. Serve as a communication liaison to subordinates and the F&B Manager
4. Participative member of the team by volunteering and being involved with projects, committees, and task forces, by providing input and suggestions

• Assist in monitoring Bartenders and other Team Members with cash to ensure proper cash-handling procedures
• Assist in conducting a physical inventory of barware and requisition replacement items as needed
• Ensure all Team Members are following the guidelines of the EBCI liquor laws as defined by the Tribal ABC Board

1. Monitor asset control of liquor bottles, draft and bottled beer, and wine
2. Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
3. Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

        

MINIMUM QUALIFICATIONS:

1. A high school diploma or GED is required 
2. A BSBA degree from an accredited educational institution in business or hospitality is preferred, or a total of 5 years of experience in the Food and Beverage industry 
3. One year of supervisory experience is required
4. Two years of managerial experience in a full-service restaurant is preferred
5. RASP certification required*
6. Manager ServSafe certification required**

 

*Can be completed within 30 days of the hire date

**Can be completed within 90 days of the hire date

 

1. Must demonstrate the following essential knowledge and skills:
2. Knowledge of food preparation and presentation
3. Excellent interpersonal skills
4. Documented excellent leadership/motivational skills
5. Knowledge of budgetary and planning activities
6. Able to attend to multiple priorities simultaneously
7. Problem-solving abilities
8. Willing to learn and be adaptable
9. Attention to detail/Observant
10. Neat, well-groomed appearance with excellent personal hygiene
11. Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
12. Documented teamwork behaviors and attitudes

 

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

1. Must be able to be on feet for an 8-hour shift
2. Must be able to stoop, bend, reach, kneel, twist, and grasp items
3. Must be able to lift 25 pounds and carry 5 pounds   
4. Must be able to respond to visual and aural cues
5. Must be able to read, write, speak, and understand English
6. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including second-hand smoke
7. Must be able to work a flexible schedule, including weekends, evenings, and holidays

 

 

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.  Harrah’s Cherokee Valley River Casino & Hotel reserves the right to change the above job description whenever necessary.    5.22.25

• Proud to have opened our doors in September 2015.
• Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta.
• Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
• Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.