Live Operations Platform Manager

Join the Reality Labs Entertainment Team as a Live Operations Platform Manager, where you will play a pivotal role in shaping the future of immersive media experiences at Meta. As part of the team driving innovation across Meta’s Horizon ecosystem, you will be responsible for managing and optimizing video-on-demand (VOD) content operations and supporting live event workflows on our cutting-edge media platforms.
In this role, you will leverage your expertise in content management, quality assurance, and live operations to ensure seamless content delivery and platform reliability. You will collaborate closely with Product, Engineering, Content Moderation, QA, and Policy teams to enhance operational workflows and support the launch of new features and live events. Your operational insights will directly influence the evolution of our immersive social platforms, helping to deliver high-quality, compliant, and engaging experiences to our global community.Live Operations Platform Manager Responsibilities

• Manage end-to-end VOD content operations, including asset intake, scheduling, and platform uploads
• Coordinate content quality assurance and moderation pipelines to ensure compliance with Meta’s policies and standards
• Monitor and resolve content performance and functionality issues pre- and post-launch
• Support Live Operations by assisting with live event monitoring, troubleshooting, and incident communication
• Collaborate closely with product, engineering, content moderation, QA, and policy teams to optimize workflows and platform enhancements
• Contribute operational insights and support initiatives across Meta’s broader Horizon ecosystem
• Document processes, maintain operational playbooks, and mentor team members
• Proven experience in media operations, content management, or content moderation at scale, within a tech or media environment
• Demonstrated managing VOD and live content workflows, including asset ingestion, quality assurance, and deployment
• Technical aptitude with internal tools and platforms, including troubleshooting operational issues
• Proven communication skills and experience working cross-functionally with cross functional teams
• Experience prioritizing effectively and adapting in an ambiguous environment
• Experience being proactive with a solutions-oriented approach
• Prior work experience in VR or immersive social platforms
• Familiarity with industry standards and compliance requirements for streaming and video content
• Demonstrated analytical skills and experience documenting operational processes
• Experience contributing to or supporting live streaming event operations

Minimum QualificationsPreferred Qualifications For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$94,000/year to $136,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.