Medical Secretary II - PNC

Company Description

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine. 

Job Description

We are seeking a detail-oriented Medical Secretary II to join our Perinatal Center team in Towson. In this role, you will provide comprehensive administrative support to medical staff while ensuring efficient office operations and exceptional patient service.

• Process patient registration, insurance verification, and ensuring the completion of office paperwork
• Scanning medical documentation
• Handle medical correspondence, reports, and confidential patient records
• Coordinate with healthcare providers to ensure smooth daily operations
• Collect Copays, Patient Balances and complete End of the Day Collection Reports
• Perform Real Time Eligibility for Insurances in advance of visit
• Maintain and update Electronic Health Records (EHR)
• Answer and direct phone calls, responding to patient inquiries professionally
• Scheduling appointments in the office and obtaining prior authorizations for ultrasound services and antenatal testing
• Ensure compliance with HIPAA regulations and healthcare policies
• Prep charts for future dates of services and other duties as assgined

Qualifications

• High school diploma or equivalent required
• Minimum of 2 years of experience in a medical office or healthcare administrative role
• Medical Secretary certification preferred
• Medical coding certification preferred
• Proficiency in Electronic Health Records (EHR) systems
• Strong knowledge of medical terminology and office procedures
• Excellent command of Microsoft Office Suite
• Experience with medical scheduling software
• Demonstrated knowledge of medical billing and insurance procedures
• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Detail-oriented with high accuracy in data entry
• Working knowledge of HIPAA regulations and healthcare compliance
• Ability to maintain confidentiality and handle sensitive information professionally

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $19.23-$27.31
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide