Director of Engineering

At Liaison, we’ve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.

Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.

We are seeking a highly experienced and visionary Director of Engineering to lead our global engineering organization responsible for building and scaling our enterprise SaaS platform. The platform is built on SalesForce, AWS leveraging modern technologies such as ReactJS, nodejs serving clients worldwide. This leader will drive engineering excellence and QA excellence,  strengthen collaboration with product management, client services, and support teams, and deliver high-performing, secure, and reliable software products.

Responsibilities:

• Provide strategic and technical leadership for global engineering and QA teams, fostering innovation, accountability, and a culture of continuous improvement.
• Oversee the design, development, testing, and deployment of SaaS solutions using SalesForce, AWS, ReactJS, NodeJS and related technologies.
• Lead QA strategy, ensuring robust test automation, continuous quality optimization, and measurable improvements in software reliability and customer experience.
• Implement scalable automation frameworks and embed quality practices across all stages of the SDLC.
• Collaborate closely with Product Management to align engineering execution with business goals and customer needs.
• Partner with Client Services, Customer Success, and Support to ensure the platform addresses customer requirements and delivers exceptional user experiences.
• Build and manage a highly distributed engineering and QA organization across multiple regions, ensuring effective communication, performance, and alignment.
• Establish and promote best practices in software engineering, including CI/CD, DevOps, security, reliability, and scalability.
• Develop engineering roadmaps and align them with product strategy and corporate objectives.
• Manage release plans, resource planning, support escalation and
• Drive a data-driven approach to measure engineering efficiency, velocity, and product quality.
• Mentor engineering leaders and promote professional development across the organization.

Position Requirements:

• 12+ years of progressive experience in software engineering, with at least 5+ years in senior management or director-level leadership roles.
• Proven success leading large, distributed engineering teams in a SaaS environment.
• Strong technical background in AWS cloud infrastructure, ReactJS, APIs, and microservices architectures.
• Demonstrated ability to work cross-functionally with product management, support, and client-facing teams.
• Deep understanding of agile methodologies, DevOps principles, and global delivery models.
• Excellent communication, organizational, and stakeholder management skills.
• Track record of scaling SaaS platforms to meet global enterprise demands.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.

The base salary range for this role is listed below. Exact compensation may vary based on skills, experience, and location.

Pay Transparency$180,000—$210,000 USD

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