Case Manager in Training (Entry Level)

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases.
• Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
• Support demand preparation by gathering and organizing case documents electronically.
• Handle certified mail processing and support digital document
• Perform general administrative tasks including typing, operating office equipment, and sorting
• Support electronic file management while building knowledge of case phases and documentation best practices.
• Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters.
• Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
• Work closely with an experienced Case Manager to build core case management skills and support long-term professional development.
• Assist with other related duties to gain broader experience and contribute to case progress and team efficiency.

Requirements

• Associate degree, certificate, or equivalent work experience (preferred) 
• Bilingual English and Spanish (preferred) 
• 1 year of experience in the legal field a plus! 
• Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures 
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Great written and communication skills 
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment 
• Strong writing and communication skills along with attention to detail 
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Not remote eligible 

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Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

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