It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

Extract, clean, and analyze large datasets to identify potential fraudulent activities in all Traveloka products
Develop SQL queries to support fraud detection, investigation, and reporting needs.
Support investigators by providing data insights, evidence, and pattern analysis.
Document findings from investigations, analyze the case, and recommend action items and feasible improvements to minimize fraud from happening in the future
Provide input/ insights on fraudulent methods/behaviors to be used to develop preventive and curative actions.
Interact with issuing institutions and customers to validate the information, to confirm or cancel authorizations, and manage disputes
Understand Traveloka products and business processes in-depth
Compile and present report to the team on the fraud findings

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Requirements

2 years of experience in Anti-Fraud, Fraud Ops, Fraud Investigations, or similar role. Fresh graduates with strong data skills and or with intern experience are welcome.
Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Information Systems, or related field.
Strong SQL skills (writing complex queries, joins, aggregations).
Experience building dashboards in Google Data Studio/Dashboards Tools is preferred.
Advanced knowledge of Microsoft Excel.
Strong analytical thinking and detail-oriented, ability to detect anomalies, interpret data trends, and provide actionable insights.
High accuracy in handling sensitive and large-scale datasets.
Curious, proactive, and eager to learn about fraud schemes and investigation techniques.
Excellent both verbally and in written English

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Fraud Investigation Analyst

Traveloka