IT Tech Bar Support Consultant

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach even further.

As our Tech Bar Support Consultant, you’ll help empower older Australians to stay connected, independent and confident with technology. Be welcomed into a compassionate, respectful, and purpose-driven community where our values of integrity, justice, compassion and excellence guide everything we do.

Your Opportunity

As a Tech Bar Support Consultant, you’ll be the go-to technology support person for residents and staff at Woolooware Shores, Taren Point. You’ll provide Level 1 technical support, promote digital literacy, and build confidence in the use of everyday technology. By delivering patient, person-centred tech support, you’ll enhance the wellbeing and independence of those we serve. Successful candidate should be able to work from 9am- 5pm (Monday - Friday) onsite.

With integrity and patience, you will:

• Troubleshoot and resolve basic IT issues for residents and staff.
• Deliver one-on-one and group training sessions to build digital confidence.
• Configure, maintain, and track IT equipment and assets across the village.
• Assist with vendor relations and escalate complex IT issues when required.
• Promote digital inclusion by hosting forums and technology demonstrations.

What You’Ll Bring

You are a patient communicator who can translate technology into simple, practical steps for residents and staff. You thrive on solving problems and helping others feel confident in the digital space.

You Will Also Need:

• A Diploma or Degree in IT (or equivalent experience).
• 4+ years’ experience in IT service support roles.
• Hands-on knowledge of networks (DHCP, DNS, Wi-Fi, VLAN).
• Experience supporting end-user devices (Windows, Apple, Android).
• Strong MS Office skills and general enterprise system knowledge

Ideally, You Will Also Have:

• Experience delivering training to non-technical users.
• Audio/Video conferencing support knowledge.
• Strong organisational and time management skills.
• Valid current driver's licence

Why Anglicare?

We provide meaningful opportunities and choice — both for the communities we serve and the people who make it happen.

At Anglicare, you’ll belong to a supportive, purpose-driven community of people from all backgrounds who share a commitment to serving others. You’ll also enjoy the security and growth opportunities of a long-established organisation.

Some of the benefits you’ll enjoy include:

• Salary packaging to increase your take-home pay
• Professional development and ongoing training
• Employee Assistance Program and wellbeing initiatives
• Fitness Passport with discounts to 800+ gyms
• Retail discounts across 400+ outlets

Are you ready for a career that means more?

To apply for this role, click the Apply. All applicants will receive a response.

Anglicare is as wonderfully diverse as the communities we support. We encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, genders, abilities, and cultural backgrounds.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Application Close Date: September 26, 2025