Client Services Executive
Wasserman
Office
Orpington Office, United Kingdom
Full Time
Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.
Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70+ cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.
Wasserman Live exists to create impact by challenging convention. We do this because it produces work for our clients that is more meaningful, memorable and measurable.
Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.
Wasserman Live is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at Wasserman Live.
What you will be doing
The role is sat within our Brand Experience Division at Wasserman Live, working on a Supermarket brand to deliver multiple experiences up and down the country. You will support the planning of these brand experiences, working with the Account Manager and Account Director.
You will be involved in the project planning from start to finish, onsite activation and event management, budgeting, feasibility and administration. You will take part in brainstorms, be creative and share ideas, calling on any industry knowledge, be able to support in creating presentations.
Specific responsibilities
•Ensure that work produced meets all objectives set, is done by the agreed time to the highest standard and achieves the best possible results for the company and client•Assist in the development of creative ideas, undertaking research as requested to ensure they are possible to implement within specific parameters and budget•Be involved in the research and feasibility of ideas generated •Supporting all operational and administrative functions to ensure each event is delivered efficiently •Assistance with financial elements of accounts – budgeting, PO’s, supplier invoicing/cost management•Oversee the sourcing, purchase and management of suppliers, quotes and detailed information •Project Management: ensuring project systems and procedures are setup and structured correctly, ensuring all relevant data is entered concisely onto Wasserman Live’s client management system (Quest) •Compiling and writing client responses and presentations•Efficient meeting management, preparation and write up of notes and actions•Management of artwork requests and sign off•Co-ordinate and manage staff and contractors on site for the delivery of projects•Maintaining good communication and reporting•Compiling and maintaining project reports, job sheets and schedules•Managing supplier relationships•Thorough and concise event reporting and management of data capture•Responsibility for creation of risk assessments and method statementsThe Skills and Experience you will need:Essential attributes of successful candidate – role related
•Ability to juggle several tasks at once and consistently deliver high-quality work to tight timescales •Ability to build and maintain strong working relationships with clients, suppliers, and colleagues•Presentation skills (both writing and delivery), internally and to clients / suppliers•Ability to think around issues by providing solutions, not problems!•A high proficiency in numeracy and literacy •Prioritisation and time management skills•Ability to meet challenges and quickly deliver workable solutions in demanding environments•Calm under pressure•Clean driving licence•Acceptance of some anti-social/long hoursEssential ‘personal’ qualities valued by Wasserman Live
•Ability to take responsibility for your own work•Confidence and strength of character •Flexibility - willingness to pick up tasks for others•Quick to learn, and keen to develop•Attention to detail •Ability to fit into the character of the company whilst still bringing individuality
Technical skills and Knowledge/Experience
Experience within a similar role [agency-based] is preferred
Experience of event management and onsite activation exposure
Knowledge and capability to use MS Word, MS Excel, MS Powerpoint and MS Outlook
Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Client Services Executive
Office
Orpington Office, United Kingdom
Full Time
September 12, 2025