F&B Staff-Host/Hostess

COMPANY OVERVIEW: Together We Soar!

Vesta Property Services has been in the industry for more than 25 years and holds over 800 community management contracts while serving the amenity needs of Florida's most prestigious communities! We are proud to employ over 1,000 associates and have been rated as one of Florida’s Top Workplaces.

Our Vesta associates are our most valuable resource. We hire people we trust and give them autonomy to do their best work. We also support professional development with training, coaching and regular feedback. We have a highly collaborative culture supported by our EAGLE PRIDE values!

JOB SUMMARY: Your Flight Plan!

The Cashier will use cash registers, electronic scanners, and related equipment to conduct monetary transactions with customers in the F&B department.

RESPONSIBILITIES AND DUTIES: Ready to Fly!

• Welcomes patrons as they arrive, creating a positive first impression that sets the tone for their dining experience; guest services.
• Seating reservations organize reservations, maintain an updated waitlist, provide accurate wait times, and efficiently seat guests to optimize dining room flow.
• Supports guests by sitting them, providing menus, and introducing them to their servers helps ensure smooth transitions and good service.
• The hostess communicates and serves as a liaison between guests, kitchen staff, and servers, coordinating seating, updating staff on guest needs, and ensuring smooth operations.
• Answering phone calls, responding to guest questions, complaints and inquiries about menus or policies, and professionally resolving complaints are important to maintain guest satisfaction.
• Keeping the host stand, entryway, and dining area clean and organized enhances the guest environment.
• Hostesses often help during busy periods with tasks such as running food, refilling drinks, or resetting tables, supporting the overall team effort.
• Processing Payments handle takeout orders and payments via POS systems.
• This position has no supervisory responsibilities.

REQUIRED EXPERIENCE AND QUALIFICATIONS: The Wingspan Needed!

• High school diploma.
• Occasional travel may be required

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Our Nest is your Nest!

• Fast-paced, customer-facing restaurant setting. Requires standing for extended periods, walking, and occasional light lifting. Work is performed indoors at the host stand, dining area, and entryway, with frequent guest interaction.

BENEFITS: The Perks of Eagle Pride!

At Vesta Property Services, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet your needs and the needs of your family, including your pets. We offer benefits such as medical, dental and vision, life and disability, 401K retirement plans, and additional benefits such as Health Savings Account, Flexible Spending Account and Pet Discount Plan.

In Addition, we provide support by offering free counseling sessions, legal advice sessions, professional development and an outstanding referral program- to both our Full-time and Part-time staff associates!

Aap/Eeo Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Drug Free Workplace

In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services associates and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace.

Other Duties May Be Assigned

The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.