AVP, Design

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.   Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!  

JOB SUMMARY: Reporting to the SVP of Product, the AVP of Design will lead design and user experience at Claritev to help shape our future of brilliant solutions that drive affordability and fairness in healthcare. This role will be responsible for ensuring a consistent, scalable, and accessible user experience across all digital products and platforms. You will work closely with Product, Marketing, Growth, Engineering, Innovation and senior stakeholders to align on a vision for design that scales best practices and drives innovation across the healthcare ecosystem. We're looking for someone with experience in building a mature Design and UX practice who can help us evolve our product solution lifecycle and ensure users are at the heart of our business.

 

JOB ROLES AND RESPONSIBILITIES:

1.  Drive excellence in our solutions lifecycle by integrating user centered design practice into our product management approach, championing design thinking and a culture of research and prototyping

2. Work across the org to develop and execute a vision for an end-to-end Claritev experience

3. Work across the org to cultivate relationships that establish collaborative processes for understanding and meeting user needs

4. Build, lead and mentor a world class Design and User Experience team through strategic hiring, educational development and operational excellence

5. Establish a design system team to create a well-documented design system and governance model to scale on-brand best practices and accessible design patterns

6. Create design operations to ensure the team works effectively and creates impact

7. Ensure compliance with HIPAA regulations and requirements.

8. Demonstrate commitment to the Company's core values.

9. The position responsibilities outlined above are not to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

10. Select, develop, and evaluate staff to ensure the efficient operation of department.

11. Collaborate, coordinate, and communicate across disciplines and departments.

12. Ensure compliance with HIPAA regulations and requirements.

13. Demonstrate Company's Core Competencies and values held within.

14. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.

15. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Qualifications

JOB REQUIREMENTS (Education, Experience, and Training):

 

* 15+ years of experience in digital design and user experience with a demonstrated ability to ship well-crafted and impactful user experiences

* 8+ years of experience in leading design teams with demonstrated experience in maturing a practice

* Experience in owning an end-to-end design process in an enterprise or SaaS setting that includes user experience, research, accessibility and design systems

* Experience in creating and maintaining standards, best practices and design operations.

* Excellent communication, leadership, and stakeholder management skills.

* Ability to handle long-term and/or complex projects with significant financial business impact.

* Ability to use software, hardware, and peripherals related to job responsibilities

* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone.

* Required licensures, professional certifications, and/or Board certifications as applicable

* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

 

COMPENSATION

The salary range for this position is $175K to $195K.  Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity.  This position is also eligible for health insurance, 401k and bonus opportunity.

 

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs.  Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

 

Your benefits will include:

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
  • WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.

 

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations.  Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status.  If you would like more information on your EEO rights under the law, please click here.

 

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

 

#LI – VG1