Client Services Support

Make an impact. Build a career. 

At Pace®, we’re committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you’ll hear the same thing repeated again and again: we work here because what we do positively impacts the world. 

 If you’re curious, driven and inspired by the idea of doing important work with real-world impact, there’s no better place to build your career. 

Find your place at Pace® 

You’ll receive all the training you need to successfully take on your new role and grow an exciting career at Pace®.  

Position Overview:

We are seeking a reliable and detail-oriented individual to join our team as Client Services Support. This role plays a key part in maintaining an organized, clean, and efficient workspace while providing support to both clients and internal teams. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. 

Key Responsibilities:

• Clean and maintain sample coolers to ensure a safe and sanitary environment. 
• Keep the courier area clean, organized, and free of clutter. 
• Accept and process client drop-offs in a professional and timely manner. 
• Assist with receiving and organizing stock deliveries. 
• Support Client Service Technicians with order preparation and related tasks. 
• Ship samples in compliance with company procedures and regulations on an as needed basis 
• Ensure supplies are well-stocked and organized for team use. 
• Follow company procedures and safety guidelines at all times. 

Qualifications:

• High school diploma or equivalent preferred. 
• Strong multitasking skills. 
• Ability to work independently and as part of a team. 
• Good communication and interpersonal skills. 
• Reliable, punctual, and detail oriented. 
• Ability to lift and move boxes or supplies as needed (up to 50 lbs).

Physical/Mental Requirements The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to stand for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

• Work Environment
• This position is based in a fast-paced logistics/office environment. The role requires physical activity, including lifting, organizing, and standing for extended periods. 

Qualifications

Pace® Analytical Services

Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and more are safe.