Program Support Officer

Full-time, contract until June 2027 based in Ulaanbaatar

Annual Gross Salary of MNT 62,249,249

Join our East Asia Region Team as Program Support Officer in the implementation of the day-to-day operations of the Australian Volunteers program in Mongolia!

AVI supports the implementation of the Australian Volunteers Program on behalf of the Australian Government. The Australian Volunteers Program supports skilled Australian volunteers to work alongside organisations to sustainably build the capacity of people, organisations and communities in various countries across the Pacific, Asia and Africa.

Role Overview

The Program Support Officer is responsible for providing a responsive, high quality volunteer support, operational and administrative assistance to support the effective operation of the Australian Volunteers Program in Mongolia.

Position Requirements

Knowledge & Skills:

• Experience working with INGO, NGOs or within the development sector
• A high level of computer literacy, including experience managing online finance and reporting software/systems
• Demonstrated understanding of Mongolian government administration, processes and bureaucracy, especially related to tax & financial reporting
• Excellent organisational and time management skills including the ability to take initiative, be flexible in work practices, set priorities, meet deadlines and achieve objectives
• Strong written and oral communication skills and proficiency in English.
• Strong administrative skills, including experience with databases, Microsoft Office, etc
• Demonstrated ability to work effectively as a team member
• nterpersonal skills, especially the capacity to maintain open and constructive communication with a wide range of stakeholders in an international context

Qualifications:

• Post-secondary qualifications in financial administration, business management or relevant field.

Application Procedure:

• For a full outline of the position and applicant requirements please see the Position Descriptions on the AVI website
• Submit a cover letter (brief expression of interest) and your updated resume
• Only citizens of Mongolia or those with legal work rights may apply.
• Application Closing date: Day, 23 September 2025

AVI is committed to child protection and safeguarding the welfare of children, young people, and vulnerable adults in the delivery of all our work.  We are committed to the Prevention of Sexual Abuse and Harassment (PSEAH), and fraud prevention. We have robust screening procedures for all staff. This screening includes criminal record checks and referee checks prior to commencement and throughout employment.

AVI is an Equal Opportunity Employer. AVI actively encourages Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, LGBTIQA+ people, people with disability and others who have diverse experiences of our world to apply for this opportunity. AVI will provide reasonable workplace adjustments for applicants with disability.

Your privacy is important to AVI. It is the policy of AVI to respect the confidentiality of information and privacy of individuals. Personal information provided by you as part of your application (whether oral, electronic, or written) will be collected and processed for the purpose of evaluating your application for employment. In order to carry out this purpose, your information may be disclosed to appropriate persons in our offices. Any information we hold will be governed by the most current version of the AVI Privacy Policy which is available upon request.

Australian Volunteers Program is funded by the Australian Government and managed in consortia by AVI, DT Global and Alinea International.