Custodial Facility Manager Bilingual Korean English

Facility Manager Bilingual (Korean/English) – Holland, MI

The Facility Manager will perform all tasks associated with day-to-day janitorial and facility management operations, including but not limited to building operations, staff management, customer relations, contract compliance, technical reviews, Facility Condition Assessments, and other related services in the real estate life cycle and capital planning of properties. This role requires close communication with the client, a deep understanding of their needs, and the ability to respond quickly and effectively. Strong leadership to manage on-site staff is essential.

During on-site inspections and assessments, the Facility Manager will prepare accurate written reports, document findings, and ensure timely input into the CMMS system.

Language & Cultural Skills

• Bilingual proficiency in Korean preferred (understanding Korean corporate culture is highly valuable).
• Spanish proficiency is a plus, but not a requirement.

*Relocation allowance with this position- This position is located in Holland; MI and you must be willing to relocate.   

• Pay: – $85,000 to $100,000 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

2025 Benefits

• https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management…

Principal Duties and Responsibilities

Essential Functions

• Act as lead contact for all facility management services, ensuring service quality and continuous improvement.
• Manage preventative and predictive maintenance programs.
• Oversee daily operations and management of 45–55 staff members.
• Ensure all contract requirements are met and exceeded.
• Manage quality assurance and customer expectations, ensuring strong client satisfaction.
• Accurately assess facility conditions and estimate costs for repairs/renovations.
• Maintain data integrity in the CMMS system for compliance and reporting.
• Define requirements for problem-solving, master planning, and credible facility data delivery.
• Build and manage strong client relationships, identifying solutions to meet evolving needs.
• Demonstrate flexibility in dynamic environments, adjusting strategies as needed.
• Manage multiple tasks and priorities with strong organizational skills.
• Take accountability for outcomes, proactively address challenges, and drive improvement.
• Determine life cycle and replacement values.
• Perform other duties as assigned.

Minimum Education and/or Experience Requirements

• 5+ years of experience in facility or operations management (janitorial or plant management experience preferred).
• Proven experience managing a large, multi-craft staff.
• Experience with large-scale facilities (3M+ sq. ft.).
• Valid driver’s license required.
• Strong verbal and written communication skills.
• Excellent time management and ability to prioritize in fast-paced environments.
• Proficient in Microsoft Office Suite.
• Bilingual proficiency in Korean strongly preferred.

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ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.   ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers.  ABM does not accept unsolicited resumes.   For more information, visit www.ABM.com