Housekeeping Supervisor - Cordis, Auckland

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 640 beautifully appointed guest rooms and 18 flexible meeting spaces, the hotel has been part of Auckland’s landscape for decades.  By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand’s Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.

We’re looking for a detail-oriented and motivated full time Housekeeping Supervisor to join our team at Cordis Auckland. In this role, you’ll lead and support our housekeeping team to deliver the highest standards of cleanliness and service, ensuring every guest has a memorable stay. 

Key Responsibilities

• Complete allocated daily task assignments and ensure the department runs smoothly.
• Monitor housekeeping operations, making evaluations and adjustments where needed.
• Ensure clear and consistent communication between desk control and housekeeping attendants on the floor.
• Inspect guest rooms and public areas to ensure they meet Cordis brand standards before releasing.
• Update guest preferences and records to ensure we exceed expectations.
• Provide support, coaching, and mentoring to housekeeping attendants so the team succeeds together.
• Assist attendants in taking pride in their work and maintaining professionalism.
• Manage stock control, including linen, amenities, and cleaning supplies.
• Coordinate rosters, schedules, and leave to meet business demands.
• Uphold health & safety, hygiene, and hotel policies at all times.

Skills & Experience

In addition to the above, your skills and experience will include:

• Previous experience in a housekeeping leadership/supervisory role, ideally in a 5-star hotel environment.
• A background as a Room Attendant, with strong technical knowledge of housekeeping operations.
• Strong organisational, communication, and leadership skills. 
• A strong desire to excel and develop your career in housekeeping.
• Good level of physical fitness (as the role is physically demanding).
• Flexibility to work across a rotating roster (Monday–Sunday), including AM and PM shifts, weekends, and public holidays.

Benefits

Cordis is not just about delivering a memorable experience for our guests but an amazing experience for you. So if you are ready! We will reward you with:

• Delicious on duty meals 
• $5 a day car-parking!
• Discounts on dining and accommodation world wide
• Free nights at our overseas hotels
• Uniform - washed and ready to wear each shift!
• A great social place to work

At Cordis, we pride ourselves on “Building Great Memories” for our guests and colleagues. If you’re ready to take the next step in your career and thrive in a supportive, fast-paced hotel environment, we’d love to hear from you.

  For more information about the property, please visit: https://www.cordishotels.com/en/auckland/