Sales Assistant _ Sogo KL

Take ownership, accountability for store and personal productivity

Contributes to setting goals and holds team accountable for productivity standards

Provides leadership through role modeling Service behaviors and approach standards

Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate

Consistently ensures all daily tasks are completed without negatively impacting service

Resolve conflicts with team members in a timely and productive manner

Inspires team to meet and exceed performance standards

Utilizes all training initiatives to assist in developing the team and provide Coaching to other team members

Develop plans to address key business issues, utilizes plans to impact business and achieve desired results

3 years’ experience in retail or service industry

1 year experience in a position of leadership, management experience

Ability to communicate effectively with customers and staff, maneuver sales floor

Ability to meet moderate stockroom lifting requirements, and store climbing requirements

Experience working in a fast paced retail environment.

Excellent client service and communication skills

Proficient in Microsoft Excel, Word, and Outlook

Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays

Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere.  With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.