Shift Supervisor (Cebu Studio)

Company Description

Evolution is a world-leading Business-2-Business provider in product innovation and software development for online casinos. Thousands of people around the world enjoy our services every day. We are now looking for more ambitious talent to join our team as we break new ground in one of the world’s fastest moving industries.

With approximately 22.000 team members across more than 40 locations, the company develops, produces, markets, and licenses fully integrated Live Casino and Slots solutions to gaming operators globally. Evolution operates broadcasting studios in Latvia, Malta, Georgia, Canada, and the U.S. and is rapidly expanding to other locations around the world.

In line with our key corporate value ALIVE, we are entrepreneurs who innovate for a living and always look for the next opportunity. We aim to always be in the forefront. Our reliability comes from our commitment to DO RIGHT by acting with integrity in everything that we do and always striving for top-quality in our delivery. We believe that our advantage is that we WORK TOGETHER, and we celebrate our diverse backgrounds as critical to our business success.

Are you our next EVOlutioneer?

Job Description

As a Shift Supervisor, you will spend your working day mainly at your desk, interacting – in person and via phone and e-mail, with our Game Presenters – your main stakeholder - and management.

The job will help you grow your organizational skills, as well as fast paced decision making, thinking outside of the box, looking for creative solutions to make sure personnel and staff number on shift is adequate to keep the operations running.

To complete the picture, a high level of problem solving and your ability to multitask.

Ideally, you have previously worked in a fast-paced environment, where attention to details and sense of ‘doing right’ was at their maximum level.

You will spend the first 2 weeks of your employment with us in our state of the art Academy where you will be taught our games and all the procedures, together with internal procedures and tools.

Main Tasks

Make sure all Game presenters arrived at work and are ready to run the show!

• Create internal rotation patterns, taking care of long absence, sick leaves, changes in the GPs schedule Uniform handing
• Create Game Presenters Monthly Schedule.
• Manage various requests of team members and handle them on a timely manner; Establish and foster cross departmental cooperation;

Skills

• An ability to make decisions requiring independent judgment and to identify and refer other issues to the proper authorities
• Strong teamwork skills followed by a professional attitude
• Strong written and verbal communication skills in English
• High level of emotional intelligence, excellent communication skills
• Proactive and results driven approach, logical thinking and decisiveness in decision making; strong
• organizational skills
• Strong character, high level of stress resistance and good problem-solving skills.
• Ability to negotiate is a must
• Preferably knows how to use Office (MS Excel)
• An ability to communicate clearly with staff, establishing cooperative linkages among the team
• Able to resolve interpersonal and interdepartmental issues

Qualifications

• Must be willing to work on a rotating shift schedule (6 days on, 2 days off), including morning, afternoon, and evening shifts.
• Must have experience as a Pit Boss or in a supervisory role.
• Must be 21 years of age or older.
• Must be responsible, dedicated, and dependable.

Additional Information

• Competitive salary and monthly bonuses
• Paid 2 weeks training in our industry-leading Academy
• Individual development and career progression opportunities
• A pleasant and fast growing work environment